Sun Life U.S. is seeking a Senior Operational Engineer to join the Contact Centre Infrastructure Operations team.
You will design and operate telephony and cloud platforms, including Microsoft Teams Telephony and Amazon Connect, to enable scalable, secure, and AI-enabled services. You will collaborate with architects, engineers, and operations, drive modernization in a regulated financial services environment, contribute to DevOps, CI/CD, incident response, and documentation, and mentor teams to
#J-18808-LjbffrSenior Telephony & Cloud AI Engineer in kansas city at Unknown Company
This position is listed as full time and onsite.