Senior Technology Trainer

To enhance the effectiveness of technology use within the firm, the full-time Senior Technology Trainer will provide professional training services to lawyers and staff through various methods, including in-person and remote sessions, while working in a hybrid environment based in Washington, D.C. Key responsibilities Identifying training needs and creating classes to promote effective technology use among attorneys and business services team members Conducting training needs analysis and developing innovative programs to enhance individual and team performance Customizing training for new hires, technology rollouts, and ongoing education initiatives to meet specific needs Required qualifications A bachelor's degree or equivalent, with a minimum of five years of related job experience considered in lieu of a degree At least five years of experience in software training or equivalent A minimum of three years of experience in PC helpdesk/applications support Experience in the legal, professional services, or financial sector is preferred Knowledge of the workflow and practices of lawyers and employees related to technology training