FNA Group in Wisconsin is seeking a Technical Services Manager to lead post-sale product support, oversee both outsourced and internal service centers, and drive warranty processes. You will analyze customer reviews, call center activity, and warranty trends to ensure FNA's Best-in-Class reputation while meeting and exceeding customer expectations in a fast-paced environment.
This leadership role requires applying data-driven insights to improve service levels, shipment times, and overall
#J-18808-LjbffrSenior Technical Services Manager — Warranty & Support in pleasant prairie at Unknown Company
This position is listed as full time and onsite.