Senior Technical Project Manager

Job Description

As a Senior Technical Project Manager (TPM), you will lead complex, cross-functional transformation initiatives across GTM Effectiveness, including Global Model Office (GMO) transformation programs. This role will drive disciplined execution, cross-functional alignment, delivery readiness, and visibility across key projects, stakeholder impacts, decisions, risks, dependencies, and business outcomes.

Key Responsibilities

Project & Delivery Management

• Lead delivery coordination for complex cross-functional initiatives, including workstreams, dependencies, risks, issues, milestones, decision points, launch readiness, and stabilization activities.
• Build and manage clear project plans that define scope, owners, timelines, dependencies, stage gates, decision needs, and path-to-green recovery actions.
• Manage program governance, decision tracking, RAID management, escalation processes, stage-gate readiness, and executive follow-up.
• Challenge unclear scope, incomplete readiness, missing ownership, unresolved dependencies, or undefined success measures during planning and throughout delivery.
• Support iterative, agile, hybrid, and phased rollout planning, including cutover readiness, hypercare coordination, and transition to run-state ownership.

Intake, Prioritization & Readiness

• Support structured intake, triage, and prioritization by assessing business outcomes, scope clarity, impacted stakeholders, delivery readiness, dependencies, operational risk, and expected benefits.
• Frame complex problems clearly by identifying the problem statement, viable options, risks, trade-offs, decision points, and recommended path forward when appropriate.
• Partner with business and technical teams during intake and planning to ensure initiatives are properly framed, including scope, stakeholders, dependencies, readiness criteria, success measures, and governance needs.

Cross-Functional Coordination & Operational Alignment

• Lead alignment across Sales, RevOps, Operations, IT, Product, and GTM-E teams to ensure delivery plans reflect business, operational, and technical realities.
• Identify operational risks, workflow gaps, data/reporting impacts, handoff issues, process dependencies, and downstream impacts across interconnected systems and teams.
• Facilitate working sessions, stakeholder alignment discussions, governance forums, and readiness reviews that drive decisions and clear next steps.
• Translate complex discussions into actionable plans, risks, decisions, dependencies, and accountable owners across a highly matrixed global environment.

Technical & Platform Coordination

• Coordinate delivery activities involving Salesforce and related GTM technology platforms, including forecasting, enablement, engagement, reporting, and tools that support global sales and revenue operations processes.
• Partner with IT and technical teams to support delivery alignment, integration coordination, issue resolution, release planning, and dependency management.
• Assess impacts of system and process changes across upstream and downstream workflows, teams, reporting, adoption, and operational readiness.
• Support prioritization discussions using business impact, operational risk, scalability, adoption implications, and benefits realization considerations.

Benefits, Outcomes & Decision Support

• Partner with business stakeholders during planning to define expected outcomes, success measures, benefits, adoption indicators, and operational readiness criteria.
• Track delivery against intended outcomes and raise risks when scope, readiness, adoption, or execution decisions may compromise expected benefits.
• Support development of executive-ready governance materials, decision inputs, status readouts, and options papers by synthesizing scope, risks, dependencies, impacts, and trade-offs.
• Ensure benefits, business outcomes, stakeholder impacts, and readiness considerations remain visible throughout delivery, launch, and stabilization.

Qualifications

• Minimum 7 years of experience managing large-scale enterprise transformation, GTM operations, platform migration, CRM, Salesforce, RevOps, or sales technology initiatives.
• Strong project management, dependency management, governance, stage-gate management, planning, and execution discipline.
• Demonstrated ability to lead cross-functional delivery across business, technical, operational, and regional stakeholders.
• Strong stakeholder management and facilitation skills, including the ability to challenge scope, readiness, ownership, and decision clarity constructively.
• Systems-thinking mindset with the ability to connect business processes, technical changes, data/reporting impacts, user workflows, risks, and operational outcomes.
• Experience operating in ambiguity, structuring messy problems, creating clear execution plans, and managing competing priorities across a matrixed organization.
• Experience with Agile, hybrid, or enterprise delivery models; ServiceNow, Jira, Azure DevOps, Confluence, Smartsheet, MS Project, Planner, or similar tools preferred.
• PMP, PgMP, Agile, Scrum, Prosci, Six Sigma, Lean, or related certification preferred.

Perks

• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

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