Senior Technical Program Manager, Mobile

Senior Software EngineerThe PlayStation Portal Platform team is seeking a Senior Software Engineer to lead Telemetry, Observability, and Platform Analytics initiatives that drive platform performance, stability, reliability, and operational excellence.In this role, you will be responsible for defining and executing the telemetry strategy for PlayStation Portal (AOSP-based), including architecture design, data collection frameworks, analytics platforms, dashboard development, and automation. You will enable data-driven decision-making across the organization and help continuously improve platform quality and user experience.You will work closely with Engineering, Quality Engineering (QE), Security, and Infrastructure teams to leverage data collected from millions of devices, identify opportunities for improvement, and deliver outstanding platform experiences for our users.Key ResponsibilitiesDefine and drive the overall telemetry strategy across the platformEstablish KPIs for performance, stability, reliability, and securityDesign and standardize platform telemetry data models and collection mechanismsDesign and implement Telemetry SDKs and data collection frameworksDefine data quality, schema management, and versioning strategiesObservability & Analytics PlatformDesign and implement platform observability architecturesBuild and manage unified Metrics, Events, and Traces pipelinesDevelop real-time and batch analytics platformsEnable engineering teams with scalable analytics and insights infrastructureDrive data-informed quality improvements and operational excellenceDashboard & ReportingDesign and develop Platform Health DashboardsVisualize key performance, stability, and reliability metricsBuild reporting solutions for engineering leadership and executive stakeholdersAutomate anomaly detection, trend analysis, and reporting workflowsAutomation & CI/CD IntegrationAutomate telemetry validation and quality monitoringIntegrate quality and performance metrics into CI/CD pipelinesDevelop automated performance regression detection systemsAutomate benchmark execution and results collectionDefine, implement, and maintain quality gatesCross-Functional CollaborationPartner with QE teams to define and evolve quality metricsCollaborate with Platform teams to implement telemetry collection mechanismsWork with Security teams to design security-related metrics and monitoringPartner with Infrastructure teams to optimize analytics and observability platformsRequired QualificationsGenuine passion for creating outstanding user experiences and relentlessly improving platform performance, reliability, and quality through data-driven analysis and optimizationBachelor's or Master's degree in Computer Science or a related field, or equivalent practical experience5+ years of Android native development experience with strong expertise in Java, Kotlin, and Android StudioExperience designing and implementing Telemetry and Observability systemsExperience developing Android/AOSP platform softwareExperience building Metrics, Monitoring, and Analytics platformsExperience using performance analysis and profiling tools (e.g., Android Studio Profiler, Perfetto, Systrace, atrace) for performance measurement, profiling, root cause analysis, and optimization at scale across system and application layersExperience designing, building, and maintaining CI/CD pipelinesExperience leading technical initiatives in Agile development environments and collaborating effectively with cross-functional engineering teamsProficiency in one or more of the following programming languages: Python, Java, Kotlin, or C++Experience with dashboarding, visualization, and reporting toolsExperience designing and developing large-scale distributed systemsPreferred QualificationsExperience with observability platforms such as Grafana, Kibana, Datadog, or similar toolsExperience with large-scale analytics platforms such as BigQuery, Snowflake, Spark, or equivalent technologiesExperience implementing and operating OpenTelemetry-based solutionsExperience developing consumer electronics products or gaming devicesExperience in Site Reliability Engineering (SRE) or Reliability EngineeringExperience building machine learning-based anomaly detection systemsExperience with modern JavaScript frameworks such as React, React Native, Angular, or similar technologiesExperience designing and developing responsive user interfaces and dynamic web applicationsAt SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.The estimated base pay range for this role is listed below.$193,300 - $289,900 USDPlease note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.Equal Opportunity Statement:Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.We strive to create an inclusive environment, empower employees and embrace diversity.

We encourage everyone to respond.Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.