Unknown Company

Senior Technical Product Manager

san francisco, ca • Posted 2 weeks ago
Onsite Contract Product Management

We are seeking an experienced Senior Technical Product Manager with 8+ years of experience, including direct ownership of consumer-facing e-commerce websites or digital storefront products. The role will own the end-to-end website experience and platform, translating consumer and commercial strategy into a technically coherent, globally scalable roadmap. The ideal candidate will bring strong expertise in storefront experiences, platform modernization, dependencies, non-functional requirements, data-driven prioritization, and cross-functional product leadership.

Key Responsibilities

  • Own the technical product definition for the website experience and platform, translating consumer and commercial strategy into a technically coherent and well-sequenced platform roadmap.
  • Shape product strategy through technical insight by identifying new opportunities, structural constraints, cost considerations, and platform dependencies.
  • Drive platform coherence across fragmented, country-specific site experiences and move toward a configurable product that can be adopted by new markets and brands without bespoke engineering.
  • Own storefront experience surfaces including home and landing pages, category and search results, product detail, cart, checkout, and authenticated account experiences.
  • Ensure storefront experiences integrate effectively with content, merchandising, personalization, and identity capabilities.
  • Build and maintain relationships with external partners and vendors across commerce platforms, search and merchandising, product content, ratings and reviews, content management, experimentation, and CDN/edge services.
  • Partner with Commercial, Product, and Engineering teams to translate commercial goals and platform vision into a global roadmap.
  • Balance foundational platform requirements with market-specific and campaign-specific use cases.
  • Identify opportunities, establish ROI, and prioritize and negotiate initiatives that support product vision and strategy.
  • Ensure roadmaps account for technical health, performance, scalability, and dependencies across functions and adjacent product roadmaps.
  • Identify and manage dependencies across order management, product content, identity and loyalty, customer care, fraud and payments, tax, and third-party data feeds.
  • Uncover dependencies early, establish clear ownership, and treat incomplete dependency mapping as a product risk.
  • Reduce dependencies through clear contracts, stable interfaces, asynchronous integration, and loosely coupled designs.
  • Sequence delivery around remaining dependencies, negotiate commitments with dependent teams, and make critical paths and assumptions visible.
  • Build strong working relationships with dependent teams by providing context and lead time while escalating unresolved conflicts through appropriate channels.
  • Establish and enforce non-functional product requirements covering accessibility, site performance, SEO, and analytics instrumentation.
  • Ensure WCAG 2.2 AA accessibility requirements are incorporated into acceptance criteria and support compliance with applicable accessibility regulations.
  • Define Core Web Vitals and page-level performance budgets and ensure they are validated before release.
  • Establish technical SEO requirements covering URL structure, canonicalization, structured data, redirects, and indexability.
  • Ensure analytics and measurement requirements are defined as part of product requirements rather than retrofitted after launch.
  • Partner with stakeholders to identify business needs, desired outcomes, value, and appropriate product tradeoffs.
  • Provide strategic recommendations for addressing business challenges and determine when tradeoffs are preferable to additional scope.
  • Partner with Technology teams to deliver the roadmap and achieve projected business value.
  • Represent the team in reviews with partners and senior leadership to align resources, priorities, and time to value.
  • Establish a consistent prioritization process and clearly communicate the website roadmap, objectives, priorities, and product decisions.
  • Use conversion funnels, site performance, search and browse behavior, experimentation results, and other relevant data to inform product decisions.
  • Develop data-driven narratives that demonstrate commercial impact and product value.
  • Track value delivered, adoption, performance, and execution against the end-to-end roadmap and adjust priorities as needed.
  • Lead the end-to-end product lifecycle, including operational readiness and post-launch quality.
  • Benchmark capabilities against industry trends and best practices.
  • Translate product strategy into detailed requirements and prototypes in partnership with engineering and architecture teams.
  • Define OKRs and scope and prioritize initiatives based on forecasted impact.
  • Act as an agent of change by challenging existing approaches and adopting methodologies that improve outcomes.

Required Qualifications

  • 8+ years of technical product management experience, including direct ownership of consumer-facing e-commerce website or digital storefront products.
  • Subject matter expertise across storefront domains including discovery, on-site search, category and product detail experiences, cart and checkout conversion, content and merchandising workflows, and authenticated account experiences.
  • Hands-on experience with commerce platform migration or replatforming initiatives.
  • Experience launching or onboarding additional countries or brands onto a shared platform.
  • Demonstrated ability to identify dependencies before they become schedule risks and simplify dependencies through improved architecture and integration approaches.
  • Ability to interpret integration and data-flow diagrams, understand upstream and downstream consumers, and participate effectively in technical design discussions.
  • Working knowledge of accessibility standards and remediation, performance budgets, Core Web Vitals, technical SEO, localization, and privacy and consent requirements such as GDPR.
  • Working knowledge of modern storefront architecture, including headless and composable commerce, APIs, integration patterns, CDN and edge behavior, feature flags, and progressive rollout strategies.
  • Ability to understand and discuss technical concepts, evaluate tradeoffs, and assess new opportunities with internal and external partners.
  • Strong analytical and quantitative skills with the ability to use data and metrics to support assumptions, recommendations, and product decisions.
  • Experience designing and interpreting A/B tests and experimentation results.
  • Experience leading cross-functional teams to deliver products and projects across multiple time zones.
  • Experience working with vendor and partner teams.
  • Strong presentation and communication skills, including the ability to challenge senior stakeholders and clearly explain product and technical decisions.

Preferred Qualifications

  • Experience with globally scalable digital commerce platforms.
  • Experience working with headless or composable commerce architectures.
  • Experience with progressive delivery, feature flags, experimentation platforms, and CDN/edge technologies.
  • Experience with international market expansion and multi-brand platform adoption.
  • Experience working in complex enterprise environments with multiple technology and business stakeholders.

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Senior Technical Product Manager in san francisco at Unknown Company

This position is listed as contract and onsite.

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