MSI seeks a Senior Customer Service Representative to support our manufacturing-based gaming and creation hardware business. In this role, you will manage complex customer inquiries, key accounts, and escalations, coordinating with production, logistics, and sales to ensure accurate orders and on-time delivery. You’ll handle RMAs, warranties, and technical service questions while tracking KPIs and driving process improvements.
As a senior team member, you will mentor others and model MSI’s culture of innovation, quality, teamwork, and continuous improvement in every customer interaction.
Senior Technical Hardware Customer Service Representative – Manufacturing in edison at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.