Supporting Cash App Pay and Afterpay merchants across North America, the full-time Senior Technical Account Manager will manage post-sales technical partnerships, drive commercial outcomes, and leverage technical expertise to enhance merchant integration and performance. Key responsibilities Identify and act on post-sales growth opportunities within the merchant portfolio to enhance GPV and feature adoption Educate merchants and internal teams on Cash App Pay and Afterpay features, delivering quarterly technical reviews and connecting integration health to commercial performance Collaborate cross-functionally with various teams to provide technical and operational solutions that improve the overall merchant experience Required qualifications Senior-level experience in account management, customer success, or a client-facing technical role within payments, fintech, or e-commerce Prior hands-on technical experience in Solutions Engineering, Partner Engineering, or Technical Consulting Solid understanding of payments infrastructure, APIs, integrations, and e-commerce platforms Proficiency in JavaScript, HTML, and CSS, with the ability to assess and debug integration issues Experience managing and growing enterprise accounts, including identifying expansion opportunities
Senior Technical Account Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.