Providing technical support to internal and external customers, the full-time Senior Tech Support Specialist will troubleshoot Help Desk requests, manage hardware and software installations, and educate end-users, all while working remotely within the U.S. Key responsibilities: Receive, troubleshoot, and respond to Help Desk requests in a 24/7 environment Set up and maintain hardware and software, including desktops, laptops, and peripherals Monitor inventory levels of hardware and submit requests for equipment as needed Required qualifications: High School Diploma/GED 1+ years of experience working in an IT field 6+ months of experience with Microsoft Office products Ability to obtain a security clearance Typing speed of 50-70 WPM for standard technical support
Senior Tech Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.