Senior Systems Specialist, Business Development PlatformsGenesis10 is currently seeking a Senior Systems Specialist for Business Development Platforms for a hybrid position with a leading global law firm located in New York, NY. This is a direct hire position with a salary range of $140 - $160K.We are seeking a technically strong Senior Systems Specialist for Business Development Platforms to support and enhance business development and marketing technology. As a member of the Information Technology (IT) department, this individual will partner with Business Development, IT, and external vendors to maintain and improve the business development technology stack.
This individual will be the primary technical resource across core platforms, with a strong focus on legal CRM platforms and their connected systems, translating business needs into practical solutions.Responsibilities:Serves as the administrator and subject matter expert for client and marketing technology platforms, with deep expertise in Interaction; administers and optimizes CRM systems, experience management, email/automation tools, and event platformsTranslates client objectives into technical requirements; drives work using Agile methodologiesPartners with vendors, IT, and cross functional teams to evaluate enhancements, participate in product roadmaps, and conduct release testingEnforces data standards, taxonomies, validation rules, and data governance policies across client platformsManages and troubleshoots integrations across the client technology ecosystem—especially vendor integrations with tools such as: Vuture, Introhive, and CVent—connecting CRM, website, analytics, HR/finance systems, and marketing automation platformsLeads configuration, maintenance, permissions, integrations, workflow development, and platform optimization across the client technology stackDevelops reporting logic, dashboards, and analytics (Power BI or comparable tools); provides actionable insights to leadershipProvides advanced support for platform setup, technical troubleshooting, and communications workflowsAssists in producing training materials, onboarding guides, and user documentation; coaches professionals on effective platform usageContributes to short- and long-term client technology roadmapsPerforms additional duties, as assignedRequirements:Bachelor's degree in Information Systems, Marketing, or a related field required; equivalent experience will be considered5+ years of hands-on experience supporting CRM, marketing, business development, or other enterprise platforms, preferably in a law firm or professional services environmentExperience administering and supporting CRM platforms; experience with InterAction, Intapp DealCloud, Salesforce, or similar platforms is preferredExperience supporting or working with business development technologies such as Litera Foundation Experience, Introhive, Vuture, or comparable tools is preferredProficiency in reporting and analytics tools such as Power BI; advanced Excel skillsExperience managing projects, including technology implementations, rollouts, and change management initiativesFamiliarity with AI-powered tools or platforms (e.g., generative AI for content, AI-assisted CRM, or predictive analytics) and a forward-looking perspective on their application in marketing contextsHighly organized and detail oriented, with demonstrated ability to manage competing priorities and deliver in deadline driven environmentsService oriented mindset with a commitment to continuous improvement and a collaborative approach to cross-functional workAvailability to work additional hours, as neededDesired Skills:Basic SQL skills and experience with Power Automate are a plusPay range: $140,000 - $160,000 per year
Senior Systems Specialist, Business Development Platforms - Hybrid in new york at Unknown Company
This position is listed as full time and hybrid.