Senior Systems EngineerSenior Systems Engineer opening in Irvine, CA with a stable, global enterprise (onsite position). On call rotation once every 5 weeks. No travel.Systems Support and Administration - 65%Provide Infrastructure services in all areas needed: storage networking, Operating System, directory services, server virtualization, system backup and restore, system monitoring/alerting and response, server builds, application installation and configurationLevel 2 and Level 3 Support for problems identified with systems.
Will act as an escalation for Level 1 and Level 2 Managed Services support techniciansTroubleshoot and resolve system issues. Identify and help implement prevention measures. Follow Severity 1/outage procedures and processes.Participate in after-hours upgrades, troubleshooting, and/or on-call availability as scheduled.Perform database monitoring, backup/restore and general administration activities.Manage ProofPoint email security gateway, anti-virus and anti-spam software.
65%Create and maintain documentation as it relates to server equipment, and configuration(s).Follow and help maintain formal procedures and policies related to server operating patching, system security, database integrity, performance monitoring and system changes.Technology Projects - 35%Evaluate current systems in area of specialty to identify areas for improvement or new direction and provide as input into future systems strategies.Evaluate new technologies in area of specialty and provide input into future systems strategies.Influence and contribute to detailed designs, functional and technical, for all projects.Create, request, and present technical specifications and requirements for purchasing of new servers and server equipment via quote procedureWork closely with IT staff to clearly define issues and/or requirements that result in modifications to any of the systems, hardware or OS in area of specialty.Provide expert advice, training and project management and technical support for various projects in area of specialty.Additional Responsibilities - 10%Accountable for properly following all IT standards, processes and methodologies as applicable including but not limited to Quality Assurance (QA), Project Management Life Cycle (PMLC).Other responsibilities and accountabilities may be assigned based on business and organization needs.Effectively transition senior level knowledge to other members of the team to help grow the organization as a whole.Train and mentor other team members in team standards, processes and methodologies.Accountable for hardware and software license management, upgrades and warranty in area of specialty.Requirements8+ years of experience with design, implementation, engineering, administration and support of:Windows Server Operating SystemsActive directoryMS ExchangeVMWare and/or Hyper-V NAS/SAN administrationNice to have experience:Bachelor's Degree in a related IT fieldITILPowershell or other scripting experienceSAN administrationDisaster recoveryData center infrastructureNetworking experienceSQL Server