Senior Systems Business analyst - Public Assistance Programs (SME)

Senior Systems Business analyst - Public Assistance Programs (SME)

Senior Systems Business analyst - Public Assistance Programs (SME)

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Job Title: Senior Systems Business analyst - Public Assistance Programs (SME)
Location: Jackson, MS
Duration: 3 years
Visa: Open
Job Summary
MDHS seeks a Senior Systems Subject Matter Expert (SME) to provide technical and functional leadership for systems supporting SNAP, TANF, Child Support, Child Welfare, and related programs .
The role requires 20+ years of hands-on experience designing, configuring, and optimizing mission-critical systems, with a strong preference for expertise within Mississippi’s government ecosystem.
Key Responsibilities
Functional Leadership :
Serve as the primary authority on business processes for SNAP eligibility, TANF case management, child support enforcement, and child welfare interventions.
Translate federal/state policies (e.g., FNS, ACF, Title IV-E) into functional system requirements.
Technical Specifications Ownership
Define and maintain system specifications for legacy/mainframe (e.g., COBOL/CICS) and modern platforms (SaaS/PaaS).
Lead configuration of workflows, business rules, data integrations (APIs/EDI), and security protocols.
Ensure systems meet FTI (Federal Tax Information) safeguards and CMS technical standards.
System Lifecycle Management
Oversee SDLC for enhancements, patches, and upgrades (Agile/Waterfall).
Troubleshoot high-severity defects and performance bottlenecks (e.g., batch processing failures).
Compliance & Innovation
Audit systems for adherence to federal technical standards (e.g., SNAP EBT integrity, OCSE child support interfaces).
Advise on cloud migration (AWS/Azure), data analytics, and robotic process automation (RPA).
Required Qualifications
Functional Specifications Expertise : (Mandatory)
20+ years designing/configuring systems for:
SNAP : Eligibility determination, EBT integration, benefit issuance.
TANF : Work requirement tracking, time-limited assistance.
Child Support : Income withholding, interstate case processing.
Child Welfare : Foster care placement, SACWIS/CWIS compliance.
Mastery of federal/state program rules (e.g., Mississippi’s TANF time limits, SNAP waivers).
Technical Specifications Expertise
Platforms : Tibco, Oracle Cúram, Salesforce Health Cloud, or equivalent; mainframe (z/OS, DB2).
Soft Skills
Expert ability to bridge technical teams and non-technical stakeholders.
Crisis management during system outages.
Preferred Qualifications
20+ years with 10+ years in Mississippi government systems (e.g., MAGIC/MACS, MISSIS).
Certifications: PMP, AWS/Azure Solutions Architect, Oracle Cúram.
Experience with Mississippi’s MMIS or Medicaid eligibility systems.
Integration : API/EDI development (X12, JSON), ETL tools (Informatica).
Data : SQL, data modeling, FTI encryption standards.
Operations : DevOps pipelines, disaster recovery planning.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

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