Overview
Forward Slash Technology is a St. Louis-based Cyber Security, Information Technology, and Managed Services provider. We are seeking a Senior Network Engineer to join our St. Louis-based team. This is a client-facing role in which you will lead technical strategy and service delivery for a variety of SMB and enterprise clients. You\'ll design, implement, and secure complex IT infrastructures, mentor junior team members, and engage directly with clients to drive high-impact technology decisions. You\'ll collaborate in a culture that values innovation, mentorship, and continuous learning.
Responsibilities
- Oversee daily, weekly, and monthly maintenance to ensure client systems remain efficient and secure
- Direct and implement high-level IT projects, collaborating with clients and team members to meet deliverables
- Develop and maintain project roadmaps, ensuring alignment with strategic client objectives
- Serve as a technical escalation point for advanced troubleshooting and complex problem-solving
- Conduct code reviews, solution design reviews, and participate in peer mentoring
- Provide technical leadership and mentorship to mid-level and junior engineers
- Ensure client SLAs are met or exceeded through proactive monitoring and performance tuning
- Lead discovery and architectural design sessions with new clients
- Standardize documentation and technical procedures for internal and external use
Qualifications
Technical Expertise
- Networking & Infrastructure: 10+ years supporting IT networks in MSP environments. Proficient in Layer 2/3 switching, routing (OSPF, BGP), DNS, DHCP, and designing high-availability architectures with failover and disaster recovery
- Firewall & Security Appliances: Extensive experience with Barracuda, Fortinet, SonicWall, Meraki, and related firewall deployments
- Microsoft Ecosystem: Advanced expertise in Active Directory, Exchange (including O365), and Windows Server environments
- Virtualization & Cloud: Skilled in VMware, Hyper-V, and hybrid infrastructure solutions using Azure, Quest Rapid Recovery, and Barracuda tools
- VoIP & Communications: Deploy and manage VoIP systems (Mitel, Avaya), following industry best practices for network integration
- Server & Platform Administration: Proficient in managing SQL Server, Unix/Linux systems, IPSEC/SSL VPNs, and web hosting services
- Spam & Content Filtering: Experience implementing Barracuda web and spam filtering solutions
Security & Compliance Expertise
- Deep understanding of security frameworks such as NIST, ISO 27001, and CIS Controls
- Experience implementing and managing IDPS, NAC, WAF, and VPN solutions
- Familiarity with Zero Trust Architecture and IAM platforms
- Ensure secure client infrastructure through proactive risk identification and response
Project & Client Management
- Demonstrated success managing IT projects and customer-facing initiatives
- Excellent communication skills with both technical and non-technical stakeholders; adept at building long-term client relationships and delivering high-touch service
- Prior IT consulting experience (MSP background/experience is preferred)
Other Qualifications
- Ability to work on multiple projects simultaneously and prioritize work to meet adapting deadlines
- Strong analytic and problem-solving abilities
- Attention to detail
- Willingness to participate in on-call support activities and work irregular hours when needed
- Bachelor’s degree in computer science or related field
Preferred Certifications
- Cisco Certified Internetwork Expert (CCIE)
- Cisco Certified Network Professional (CCNP)
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified Solutions Expert (MCSE) – Cloud Platform & Infrastructure
Compliance & Background Requirements
- Be a U.S. Citizen and hold a valid driver’s license with a clean record
- Pass a MSHP/Federal fingerprint-based background check
- Complete the CJIS Security & Privacy Training Certification
This is a full-time, onsite position based in our St Louis, MO office.
#J-18808-Ljbffr