Senior Systems Administrator / Storage Engineer / DR EngineerContract Term: 3-6 months with opportunity for extensionSchedule: Full-Time – On-siteActivity / Project Role:Manages technical changes, verifying testing results, and monitoring technical standards compliance and deploymentParticipates in long-term infrastructure administration planning efforts with IT groupsAssists with development of infrastructure administration cost/time estimatesAnalyzes data from monitoring activities and define comprehensive, system wide improvementsActively monitors and publishes the availability plan discussing the ability of the IT infrastructure to meet the availability requirements of the customerDevelops and maintains metrics around the system and institutes a process for continuous improvement; defines and ensures continuous monitoring procedures are set according to the standard procedures and requirementsAssists with the design and may lead execution of backup and disaster recovery plan for IT infrastructureMonitors production, outputs, and services to help ensure that SLAs/OLAs, and other quality metrics, are being metGathers required information for reporting on security issues; analyzes audit trails to detect systematic security violations; makes recommendations to improve security and participates in investigations as needed; and implements security measures needed to address security issues and/or enhance security posture of the infrastructureProvides technical support and administration for complex IT infrastructure to include support for servers, storage, backup and replication systems, IAM and core IT infrastructure applicationsMaintains reliability, performance and availability of IT infrastructure and applicationsDevelops new alerts and monitoring techniquesWrites reviews and/or maintains technical documentation for production environmentsReports on key systems administrative metrics and key performance indicators (KPIs)Provides coaching/mentoring to team membersEvaluates, develops and implements enhancements to improve the reliability, scalability, sustainability, and availability of the infrastructure environmentPerforms software installations and upgrades to IT infrastructure systems and applications; applies server infrastructure system updates, patches, and configuration changesTroubleshoots problems by analyzing root causes and evaluating solution alternativesProvides feedback and recommendations on requirements based on health check resultsCollects and maintains tracking and configuration documentation and plansSupports and participates in the formal reporting of project statusGathers data pertaining to customer needs, and uses the information to identify, predict, interpret, and evaluate system requirementsBachelor's degree from an accredited college in Computer Science, Engineering or a related field; and six (6) years of experience installing and supporting infrastructure hardware and software, applications, and operating systems. Three (3) years of this experience must be at the County's Systems Administrator level. OR Bachelor's degree from an accredited college; and eight (8) years of experience installing and supporting infrastructure hardware and software, applications, and operating systems.
Three (3) years of this experience must be at the County's Systems Administrator level.On-Site Requirements: On-call help may be required.