Senior System Administrator (Local Work from Home)

Senior System Administrator (Local Work from Home)Are you ready to take your IT career to the next level? We are a leading Managed and Cloud Services Provider in Katy, TX is seeking a Senior System Administrator to join their innovative team. This role offers the flexibility of working from home while supporting local Houston clients when needed.Previous MSP experienced is a must have requirements. Please do not apply if you have not worked in the Managed Services industry.Senior System Administrator (Local Work from Home) Key Responsibilities:Respond to and resolve technical support tickets, ranging from Level 1 to escalated Level 3 issues.Support and manage critical technologies, including:Microsoft 365Active DirectoryNetworkingServers and workstationsSonicWall FirewallsUbiquiti switches and WAPsPerform network deployments, such as firewalls, switches, and servers.Deploy and maintain Hyper-V hosts and Intune solutions.Deliver exceptional service, ensuring timely issue resolution and high customer satisfaction.Senior System Administrator (Local Work from Home) Qualifications:Previous experience working in the MSP industryProven experience in a Tier 2 or Tier 3 helpdesk or technical support role.Strong expertise in Microsoft 365, Active Directory, networking, and firewall management.Familiarity with SonicWall and Ubiquiti products.Proficiency in troubleshooting servers and workstations.Excellent problem-solving and communication skills.Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+).Senior System Administrator (Local Work from Home) Benefits:100% paid health insurance with multiple plans available.Vision and dental insurance fully covered.Quarterly bonuses.401k with 3% match.Certification reimbursement and bonuses for achieving certifications.Mileage reimbursement (federal rate), parking, tolls, and EZTAG coverage.Generous PTO and paid holidays.