Lighthouse is seeking a Senior Support Operations Manager to orchestrate Lighthouse’s global support ecosystem, blending AI and human support for a seamless, high-performing service. You’ll drive Intercom-based architectures, SLAs, and enterprise support models while partnering with Product, Engineering, and BI teams to scale.
You’ll shape a headless, API-driven support model and prepare for enterprise launches by Q1 2027.
#J-18808-LjbffrSenior Support Operations Leader for AI-Driven Hospitality in northern at Unknown Company
This position is listed as full time and onsite.