Thorn is seeking a Senior Support Engineer to join our Build Team in a remote-first environment. You will guide customers through implementations for Safer and Thorn Detect, while shaping tooling and automations to scale our Support organization.
You will apply AI to improve workflows, mentor peers, and collaborate with Product, Engineering, Data Science, UX, and Sales to ensure a seamless customer experience from onboarding to ongoing use.
#J-18808-LjbffrSenior Support Engineer: Tooling, AI & Automation in san francisco at Unknown Company
This position is listed as full time and able to be worked remotely.