Senior Supply Chain Coordinator

Position Title: Senior Supply Chain Coordinator

Reports To: Supply Chain Manager

Department: 75 – Purchasing

Supervisory Level: None

TENTE Casters, Inc. North America is a reliable partner for casters and wheels and the associated processes, systems and solution around the world. TENTE is a world market leader in the Medical and Institutional industries. As an international, privately owned manufacturer, TENTE’s employees strive to ensure mobility and make life easier. We provide absolute precision, visionary design and service that inspires around the globe.

The Senior Supply Chain Coordinator is responsible for performing senior-level supply chain coordination activities that support TENTE USA’s purchasing, material availability, supplier communication, inventory, logistics, and customer/production requirements. This position performs many of the same core supply chain coordination responsibilities as the Supply Chain Coordinator, but with a higher level of complexity, independence, judgment, and accountability. The Senior Supply Chain Coordinator handles more complex supplier issues, escalations, negotiations, sourcing/localization support, and cross-functional coordination. This role also serves as the primary backup and support to the Supply Chain Manager, providing continuity for day-to-day supply chain priorities during the Manager’s absence and assisting with departmental execution, supplier issues, customer/delivery escalations, and internal coordination as needed.

Coordinate and execute senior-level supply chain activities related to purchasing, supplier management, material availability, logistics, inventory, and order fulfillment. Serve as the primary support and backup to the Supply Chain Manager while helping ensure timely material flow, supplier performance, and resolution of supply chain issues that affect customer and production requirements.

• Perform core supply chain coordination activities, including purchase order processing, supplier follow-up, material availability review, expediting, logistics coordination, ERP maintenance, inventory support, and cross-functional communication.
• Handle more complex or higher-priority supply chain issues than the Supply Chain Coordinator, including supplier delays, shortages, delivery risks, material availability concerns, and customer/production escalations.
• Serve as the primary backup and support to the Supply Chain Manager during absences or as assigned, helping maintain continuity of day-to-day supply chain operations within established authority.
• Support the Supply Chain Manager in executing departmental priorities, supply chain projects, inventory actions, supplier initiatives, localization/onshoring activities, and approved supply/demand plans.
• Lead or support supplier communication related to pricing, lead times, MOQs, delivery commitments, supplier performance, corrective actions, and service expectations.
• Support sourcing activities, RFQs, supplier comparisons, negotiations, supplier transitions, and localization/onshoring initiatives as directed by the Supply Chain Manager.
• Monitor supplier performance and work with suppliers to resolve delivery, quality, responsiveness, or documentation issues; escalate significant concerns to the Supply Chain Manager when needed.
• Coordinate shortage recovery actions, expediting, supplier follow-up, and internal communication when material or supplier issues threaten customer or production requirements.
• Support inventory reviews and working-capital initiatives by assisting with material availability, PO timing, supplier commitments, inventory adjustments, and execution of approved inventory actions.
• Provide guidance, support, and cross-training to the Supply Chain Coordinator on purchasing processes, supplier follow-up, ERP transactions, logistics issues, and routine material-flow activities.
• Maintain accurate supplier, purchasing, item, lead-time, order confirmation, and related supply chain data in ERP and other company systems.
• Coordinate with Operations, Production, Customer Service, Sales, Quality, Engineering, Finance, and suppliers to support material availability, customer delivery, supplier performance, and supply chain execution.
• Participate in supply chain meetings, supplier reviews, project meetings, and cross-functional discussions as needed to support the Supply Chain Manager and department priorities.
• Identify opportunities to improve purchasing, supplier communication, logistics, inventory, and supply chain execution processes.
• Participate in special projects, audits, physical inventories, and other duties as assigned.

• Associate or Bachelor’s degree in Supply Chain, Business, or a related field preferred; relevant experience may substitute for education.
• 5+ years of purchasing, procurement, supply chain, or related manufacturing experience preferred. Procurement experience is required.
• Strong knowledge of purchasing processes, supplier management, inventory, and manufacturing supply chains.
• Demonstrated supplier negotiation and relationship-management skills.
• Experience with ERP/MRP systems and purchase-order management.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• Strong communication, organization, and problem-solving skills.
• Ability to manage multiple suppliers, priorities, shortages, and deadlines in a fast-paced manufacturing environment.
• Ability to work independently while collaborating effectively across functions.
• Strong attention to detail, follow-through, and commercial judgment.