Senior Strategic Account Manager, Financial Services

WHO WE ARENova Credit is the industry’s leading cash flow intelligence platform, enabling businesses to unlock the power of cash flow data in how they operate. The company leverages its industry-leading data infrastructure, innovative intelligence layer, & robust FCRA-compliance to boost approvals, improve offers, fight fraud, drive responsible growth, and more. Nova Credit supports over 7,000 businesses including organizations such as Chase, HSBC, SoFi, Sallie Mae, Appfolio, and Yardi, with a growing suite of products. Nova Credit is proud to be backed by an exceptional group of investors and was named in Forbes’ Fintech 50 in 2025 and Built In’s Best Places to Work, 2025.THE OPPORTUNITYAs a Senior Strategic Account Manager at Nova Credit, you'll drive the complete lifecycle success of our most strategic enterprise customers.

You'll identify and develop new business opportunities while growing and deepening relationships with our largest Financial Services clients—both banking and non-banking institutions.Taking a highly consultative approach, you'll build deep, trust-based relationships across your portfolio. We're seeking a seasoned individual contributor who can own and accelerate rapid revenue growth through new logo acquisition and expansion within existing customer accounts.This is a full-time hybrid role (3 days per week in office on Mondays, Tuesdays, and Thursdays) based in the NYC Metropolitan area, reporting to our Head of Financial Services. Occasional travel will be expected for client onsites (i.e. day or overnight trips), as well as multi-night company and team offsites.

Candidates based in NYC are preferred, however, we welcome candidates willing to relocate to the New York City Metropolitan Area to apply— we provide relocation support to make your move smooth. WITHIN THE FIRST MONTH, YOU'LL:Understand Nova Credit's value proposition, product, and processes, along with our prospects and customers' business models, macro environments, and organizationsMeet your prospects and customers; begin defining account plans focused on rapid scaling and differentiation strategiesBegin identifying and researching new business development opportunities within your portfolioWITHIN THE FIRST QUARTER, YOU'LL:Master the full Nova Credit Product Platform with a deep focus on Financial Services use cases, including user acquisition funnels, credit risk decisioning, and portfolio growth strategies for lendersProactively establish external relationships, drive the pre-sales process, lead Quarterly Business Reviews (QBRs) / Executive Steering Committees (where relevant), interface with C-suite executives at Financial Services organizations to align on joint business objectives and growth targetsLead & execute targeted business development activities to generate new pipelineEffectively use data analytics to understand customer acquisition patterns, portfolio performance, and usage optimization for consumer lending productsDevelop compelling strategic narratives and presentations tailored to different executive audiencesWITHIN THE FIRST YEAR, YOU'LL:Deliver significant revenue growth in line with company projections through strategic account expansionQualify and execute expansion opportunities spanning consumer acquisition marketing, credit policy optimization, and technology enhancements, including up-sells and cross-sells tailored to fast-scaling consumer lendersSuccessfully close new logo deals through pre-sales activities, contributing to net-new revenue targetsServe as Nova's "voice of the consumer lending customer" by surfacing feedback and advocating for roadmap priorities that strengthen value for your book of businessMentor team members and contribute to best practices for managing high-growth Financial Services accountsQUALIFICATIONS:8+ years of experience as an Enterprise Account Manager, Strategic Partnerships Lead, Management Consultant, or Enterprise Account Executive, ideally, with proven success managing enterprise-grade financial services customers, including Top 20 banks and large financial institutionsDemonstrated expertise in both account management and business development, with experience in identifying and closing new business opportunities alongside expertly managing existing accountsExecutive-level communication and strategic synthesis skills: ability to distill complex concepts into strategic narratives for C-suite audiences, with proven storytelling abilities and diplomatic probing skills to uncover true customer needs; experience in structuring problems and delivering executive-ready recommendationsHyper-ownership mentality with coachability: strong sense of urgency and accountability, with the ability to manage numerous high-complexity enterprise accounts while receiving feedback constructively and continuously improvingData-driven problem solver: keen ability to support complex business decisions and provide innovative solutions with rapid time-to-value for financial services clientsEntrepreneurial mindset: thrive in fast-paced environments with high autonomy, proactively seeking revenue opportunities, and building new processes across technical and business teamsSalary Range: $264,000 - 330,000 USD per yearThe above compensation range is for U.S.-based candidates and is dependent on individual experience, skills, education, location, and qualifications. This range reflects On-Target Earnings (OTE) for this role, which includes a combination of base salary, incentive compensation, and/or commission-based earnings. We consider all elements of compensation as a part of the value we provide to Novans. This may include base salary, equity grants, incentive compensation for eligible roles, professional development, flexible PTO, and tenure rewards.

We offer U.S.-based Novans competitive, employer-subsidized medical, dental, and vision plans, in addition to mental health and wellness benefits and a range of other benefits & perks. We are an equal-opportunity employer where everyone is welcome at Nova Credit. We do not discriminate on the basis of any protected class, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage all qualified candidates, including those with a criminal history, to apply. Application requirement: Any use of AI or automated tools in completing this application must be disclosed by starting each AI-generated response with 'Generated with AI assistance:'Before submitting your application, please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information during the application process.