Senior Storage Engineer - Everpure FlashBlade and FlashArray

CMK Resources is seeking a Senior Pure Storage Resident Engineer to support one of our strategic technology partners and their end customer, a major financial services organization. This is a highly visible, hands-on engineering role supporting a large and complex enterprise storage environment across Pure Storage FlashBlade and FlashArray.

We are specifically looking for an engineer with strong, hands-on production experience with BOTH Pure Storage FlashBlade and FlashArray. Candidates must have personally administered, supported, optimized, and troubleshot both platforms in enterprise environments.

This is not an architecture-only, implementation-only, or pre-sales position. The ideal candidate is a senior operational storage engineer with deep expertise across file, object, and block storage, including S3, and the troubleshooting skills to independently own complex production issues.

This is also a true Resident Engineer position. You will work directly alongside the customer, take ownership of technical issues and optimization initiatives, and become a trusted technical advisor within their storage organization.

What You Will Be Doing

• Provide hands-on administration, operational support, troubleshooting, and optimization of Pure Storage FlashBlade and FlashArray in a large enterprise production environment.
• Troubleshoot complex storage issues involving performance, latency, availability, capacity, connectivity, access, and application workloads.
• Support S3/object storage environments, including APIs, buckets, authentication, permissions, performance, and application connectivity.
• Administer and troubleshoot enterprise file services, including NFS and SMB/CIFS.
• Support enterprise block storage workloads on Pure FlashArray, including SAN connectivity and performance.
• Perform proactive health checks, performance analysis, capacity planning, monitoring, and optimization across the Pure environment.
• Support multi-tenant environments, including RBAC, access policies, authentication, and tenant separation.
• Manage and troubleshoot snapshots, replication, data protection, high availability, and disaster recovery.
• Support upgrades, maintenance activities, infrastructure changes, migrations, and lifecycle management.
• Perform deep root cause analysis using logs, metrics, alerts, and system behavior rather than relying solely on vendor escalation.
• Work across storage, VMware, Linux, networking, backup, security, database, cloud, and application teams to resolve complex infrastructure issues.
• Participate in incident management, change management, maintenance windows, and major production events.
• Identify opportunities to improve storage performance, reliability, utilization, and operational efficiency.
• Develop and maintain technical documentation, operational procedures, runbooks, and best practices.
• Serve as a trusted technical advisor to the customer, proactively identifying risks and recommending improvements.

What You Bring to the Role

• 8+ years of enterprise storage engineering experience supporting large, business-critical production environments.
• Hands-on Pure Storage FlashBlade experience is required.
• Hands-on Pure Storage FlashArray experience is required.
• Demonstrated experience administering and troubleshooting both FlashBlade and FlashArray in production environments.
• Strong hands-on experience across file, object, and block storage.
• Strong knowledge of S3/object storage, including troubleshooting workloads, APIs, access, permissions, and performance.
• Strong experience with NFS and SMB/CIFS.
• Strong understanding of enterprise SAN/block storage concepts and troubleshooting.
• Experience troubleshooting storage performance, latency, capacity, availability, connectivity, and access issues.
• Experience with storage monitoring, observability, health checks, capacity planning, and performance optimization.
• Understanding of multi-tenancy, RBAC, access policies, authentication, and security within enterprise storage environments.
• Experience with snapshots, replication, high availability, disaster recovery, and data protection.
• Experience supporting large-scale enterprise environments, ideally at the petabyte scale.
• Experience with VMware and enterprise virtualized environments.
• Strong Linux troubleshooting skills and the ability to investigate issues across storage, host, network, and application layers.
• Experience operating within formal enterprise incident, change, and problem management processes.

Customer-Facing Experience

Technical expertise alone will not be enough for this position. The successful candidate must be comfortable operating as a Resident Engineer and trusted technical advisor within a large enterprise customer.

You should have experience:

• Working directly with enterprise customers or internal infrastructure stakeholders.
• Taking ownership of complex technical issues from initial investigation through resolution.
• Leading technical troubleshooting and root cause analysis discussions.
• Communicating effectively during high-severity production incidents.
• Providing proactive recommendations rather than operating solely in a reactive support capacity.
• Presenting technical risks, findings, and best practices to customer stakeholders.
• Building credibility and long-term relationships with engineering teams.
• Working independently while effectively engaging vendor engineering and support resources when necessary.