Senior Solutions Consultant

Role overview

The Senior Solutions Consultant serves as a pre-sales technical architect and proposal solution writer for IT services engagements. Working remotely with business development, capture, delivery, partner, and subject-matter teams, the role turns client requirements into credible, differentiated solutions and persuasive proposal content across service management, service desk, managed applications, cloud, infrastructure, and related platforms.

Responsibilities

• Qualify new opportunities and lead solution architecture for RFP and RFI responses, translating requirements into compliant technical and staffing approaches.
• Design and document end-to-end solutions covering IT service management, ITIL processes, service desk operations, service-management platforms, application managed services, cloud, infrastructure, and networks.
• Develop solution strategies, work plans, implementation approaches, high-level diagrams, staffing models, pricing assumptions, and executive presentations.
• Write and edit technical narratives, solution overviews, transition and transformation plans, and other proposal sections with capture managers and proposal writers.
• Facilitate solutioning workshops with delivery leaders, technical specialists, alliance partners, and capture teams to shape differentiators and win themes.
• Identify assumptions, cost drivers, dependencies, and delivery risks; support orals, best-and-final-offer preparation, client presentations, and final quality reviews.

Requirements

• Strong experience as a pre-sales technical engineer, architect, solutions consultant, or similar role involving proposal development and client solutioning.
• Ability to move between technical design and executive-level storytelling, with excellent writing, presentation, facilitation, and stakeholder-management skills.
• Working knowledge of ITSM and ITIL, service desk operations, service-management platforms, application managed services, cloud architecture, and infrastructure environments.
• Demonstrated ability to collaborate across business development, capture, delivery, engineering, and partner teams while managing several pursuits at once.
• Strong attention to detail and the ability to document assumptions, interpret requirements, control solution risk, and produce accurate, defensible proposals.
• Eligibility to work without employer sponsorship.

Benefits and work setup

• This is a full-time remote position.
• The stated pay range is $125,000-$150,000 per year, with medical, dental, and vision insurance, retirement-account access, and paid time off.