Senior Software Engineer II, Decisioning Studio Integrations Team

Senior Software Engineer IIWe're looking for a Senior Software Engineer II to join the Decisioning Studio Integrations team building BrazeAI Decisioning Studio™. Decisioning Studio is a reinforcement learning platform that runs continuous experiments to personalize customer engagement for each individual. Its results depend on the data it learns from and on the channels that carry its decisions to customers. Our team owns both. We ingest enterprise customer data of any schema and at a very large scale from warehouses, engagement platforms and other enterprise systems.

We also deliver the recommendations from our RL pipelines across email, SMS, push, in-app and other channels. These are high-impact, customer-facing features.In this role, you will:Lead complex integration projects from design through build and rollout, and set technical direction for the Decisioning Studio integration platformDesign and build integrations with cloud data warehouses, customer engagement platforms and other enterprise systems, for both data ingestion and activation orchestrationBuild ingestion pipelines that handle every way customers send data, including batch pulls, file drops, APIs and streaming, and accept arbitrary schemas without letting bad data reach our modelsBuild event-driven, fault-tolerant activation pipelines that deliver recommendations on schedule, recover cleanly from partial failures and never send twiceDesign for multi-region deployment and compliance requirements, including data residency and PII handlingOwn your systems in production. Instrument them with Datadog, take part in the on-call rotation, and take incidents all the way to the root causeWork with data scientists, ML engineers and product managers to turn integration requirements into reusable platform capabilitiesMentor engineers and raise the bar for code quality, testing and design reviewWho You Are:6+ years of backend engineering experience building and operating distributed systems in productionA track record of technical leadership: owning complex projects end to end, making architecture decisions and setting direction for other engineersExperience building data pipelines or integrations that move very large volumes of data between systems, including schema changes, backfills and partial failuresA strong grasp of event-driven architecture and reliability patterns: message brokers such as Kafka, idempotency, retries with backoff, dead-letter handling, and at-least-once versus exactly-once tradeoffsProficiency in Python and SQLHands-on experience with cloud infrastructure (GCP preferred) and KubernetesExperience with AI coding assistants, and the judgment to know when they help and when they don'tA clear communicator who works well with engineering, data science and productA self-starter who finds problems and works around obstacles without waiting for directionBonus points:Experience integrating with cloud data warehouses such as BigQuery, Snowflake or RedshiftExperience integrating with customer engagement platforms such as Braze, Adobe, Salesforce Marketing Cloud or KlaviyoExperience building multi-region systems under data residency and compliance requirementsExperience running ML systems in productionFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $156,364 and $279,957/year, with an expected On Target Earnings (OTE) between $172,000 and $306,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here.

More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:Competitive compensation that may include equityRetirement and Employee Stock Purchase PlansFlexible paid time offComprehensive benefit plans covering medical, dental, vision, life, and disabilityFamily services that include fertility benefits and equal paid parental leaveProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipendA curated in-office employee experience, designed to foster community, team connections, and innovationOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matchingEmployee Resource Groups that provide supportive communities within BrazeCollaborative, transparent, and fun culture recognized as a Great Place to Work®About Braze:Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025.Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades.

Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.Braze is an equal opportunity employer. At Braze, we strive to create equitable growth and opportunities inside and outside the organization.Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you