Senior Software Engineer, AI Product InsightsSan Francisco, US (Hybrid)Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel's AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust.
Visit mixpanel.com to learn more.About the TeamThe Proactive Insights team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you.We answer the question every data-driven team asks: "What changed, why, and what should I do about it?" We proactively keep users informed about what matters in their data, delivering the right insights and recommendations at the right time, to the right places, both inside and outside of Mixpanel.Some examples of what we are building:AI-powered root cause analysis: intelligent agents that diagnose why metrics changed, identify contributing factors, and recommend what to do nextAI automations for KPI monitoring: always-on agents that track your key metrics and deliver insights to Slack, email, or directly in MixpanelIntelligent alerts and anomaly detection: monitoring powered by models like TimesFM that surfaces meaningful shifts in your dataAbout the RoleAs a Software Engineer on Proactive Insights, you'll build the features that transform how teams stay on top of their data. You'll work across the full stack, from React frontend experiences to Python backend services to integrating with our query engine, to ship workflows that surface insights users didn't know to ask for. You'll collaborate closely with Product and Design to shape what proactive analytics looks like, and with our AI Engine team to leverage shared infrastructure for orchestration, evaluation, and observability.This is a high-impact role on a small, fast-moving team where your work will define a new product category for Mixpanel.ResponsibilitiesBuild AI-powered features end-to-end, from agent logic and query orchestration to frontend visualization and deliveryDesign and implement user experiences for surfacing automated insights: dashboards, notifications, digests, and interactive analysis flowsCollaborate with Product and Design to define what proactive analytics looks like and how users interact with AI-generated insightsPartner with the AI Engine team to integrate shared tooling for agent orchestration, evaluation, and observabilityInstrument tracking and build dashboards to measure feature adoption and the quality of AI-generated insightsParticipate in team on-call rotation to improve our systems and keep them healthyWe're Looking For Someone Who HasBachelor's degree in Computer Science, Mathematics, a related field, or equivalent practical experience5+ years of professional software engineering experienceStrong full-stack fundamentals: you're comfortable working across frontend, backend, and data layersExcellent debugging and technical investigation skillsStrong technical communication, ideally with experience collaborating in an asynchronous remote environmentAbility to move fast and iterate in ambiguous, greenfield problem spaces: you take ownership and focus on delivering value to usersA data-driven mindset and genuine curiosity about how people use analytics toolsA desire to be on the forefront of leveraging AI to drive product improvement at thousands of companiesBonus Points ForExperience building with LLMs, AI agents, or tool-use frameworksReact / TypeScript experienceDjango / Python experienceFamiliarity with analytics or observability platformsInterest in information retrieval, anomaly detection, or statistical analysisMixpanel Compensation Range$226,000 - $306,000 USDBenefits and PerksComprehensive Medical, Vision, and Dental CareMental Wellness BenefitGenerous Vacation Policy & Additional Company HolidaysEnhanced Parental LeaveVolunteer Time OffAdditional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break*please note that benefits and perks for contract positions will vary*Culture ValuesMake Bold Bets: We choose courageous action over comfortable progress.Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.Champion the Customer: We seek to deeply understand our customers' needs, ensuring their success is our north star.Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.Why choose Mixpanel?We're a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital.
Mixpanel's pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you'll be helping the world's most innovative companies learn from their data so they can make better decisions.Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have.
We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We've immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.