Senior Software Engineer - AI Operator

Senior Software EngineerHiveWatch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we're solving for our customers and equally passionate about the company we're building.HiveWatch is here to help security teams pivot from chasing threats to preventing them.

We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less "noise", we are modernizing what it means for businesses and their employees to truly feel safe.What You'll DoDesign and build agentic product features that assess security scenarios and make decisions human security operators make today, such as whether to triage, escalate, dismiss, or dispatch.Form hypotheses about our data, then validate them: query production datasets, analyze results, and turn findings into product and model decisionsOrchestrate calls to both self-hosted inference models and frontier models, including prompt design, tool use, structured outputs, routing across models, and cost/latency tradeoffsShip end-to-end features: Python for LLM/inference orchestration and analysis, and our Kotlin / Spring Boot / GraphQL backend to integrate agent capabilities into the platformWork with product, customers, and security operations experts to encode operator judgment into agent behaviorReliably deliver features and services on AWS using Infrastructure as Code, CI/CD pipelines, and modern service delivery practicesMentor junior engineers and drive technical decisions that influence the team's architecture and development practicesSupport production systems through incident response, troubleshooting, and break-fix activities to maintain service reliability and customer trustParticipate in a 24/7 on call rotation approximately 1 week per month as needed.Our Tech Stack:Languages: Kotlin, TypeScript, Python, and RustDeployments: GitHub Actions, Terraform, Terragrunt, and HelmInfrastructure: AWS (Kinesis, Serverless, RDS, EKS), Kubernetes, Docker, PostgreSQLMinimum Qualifications7+ years of software engineering experience with at least 3 years in senior rolesStrong experience with at least one compiled, object oriented programming language such as Rust, Kotlin, Java, C#, or C++Strong proficiency with relational databases, SQL, data modeling, and query tuningExperience building full-stack applications in microservice architecturesDemonstrated ability to work hypothesis-first with data: framing questions, writing the SQL or analysis code to answer them, and drawing sound conclusionsExperience with modern cloud services and cloud-native developmentExperience with containerization using Docker and deploying applications to KubernetesExperience with CI/CD pipelines and modern development workflowsExperience using monitoring tools to measure and alert on performance and reliability issuesExperience with and enthusiasm for AI native software development practicesStrong system design skills and experience with distributed, high-scale applicationsAbility to learn new technologies quickly and work in agile environmentsData-driven individual who will use metrics to influence decision makingPreferred QualificationsStrong experience with AWSExperience designing evaluation harnesses for non-deterministic systems: golden datasets, LLM-as-judge, regression testing for agent behaviorExperience with real-time or event-driven data (Kinesis, Kafka, or similar)Hands-on experience with Terraform for infrastructure as codeBackground in security technology or enterprise softwareExperience with observability tools and performance optimizationStartup experience and/or early-stage SaaS experienceAdditional InfoSalary range for this position: $160,000 - $200,000 per yearEligible to participate in HiveWatch Equity Incentive PlanFinal offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience and expertise, location, and other business considerations.Benefits & Culture:At HiveWatch, we're passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:Comprehensive health coverage: medical, dental, vision, and life insuranceCutting-edge work in an emerging field with huge growth potentialCompetitive compensation packages designed to reward top talentA modern, newly renovated HQ right on Main Street in El Segundo, CA401(k) with a 4% company match to help you invest in your futureFlexible paid time off so you can recharge when you need itA family-friendly, compassionate culture that values balance and belongingWe encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.Our EEO Statement:HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals.

We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, national origin, ancestry, military or veteran status, or other protected characteristic.