Senior Site Reliability Engineer

Description

Essential Functions:

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  Partner with software developers, platform engineers, and IT staff to improve system design, operability, deployment safety, and production support readiness.

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  Define and maintain operational standards, runbooks, support procedures, escalation paths, and service-level objectives.

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  Evaluate system architecture and changes to ensure they balance functional requirements, service quality, reliability, security, and compliance needs.

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  Drive continuous improvement in platform stability, maintenance, and availability.

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  Provide advanced technical support and troubleshooting for complex platform and service issues affecting internal users and stakeholders.

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Experience and Skills Required:

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  8+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Systems Engineering, or related infrastructure roles supporting production services.

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  Strong experience with Linux systems administration and troubleshooting in enterprise environments.

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  Strong experience operating and maintaining on-prem Kubernetes platforms and all related components including CRI, CNI, and CSI plugins.

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  Experience deploying and maintaining applications on Kubernetes using Helm, Kustomize, and similar tooling.

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  Experience supporting DevOps tooling such as GitLab, Artifactory, Jira, Confluence.

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  Experience with GitOps tools such as FluxCD or ArgoCD.

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  Proficiency scripting with at least one of Python, Go, or Bash.

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  Strong experience designing, maintaining, and maturing observability tooling including monitoring, dashboards, logging and tracing, and supporting SLOs.

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  Strong understanding of reliability engineering concepts:

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  Service health indicators

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  High availability design, failure reduction, and testing

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  Operational readiness practices, including developing documentation, runbooks, and architectural descriptions

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  Incident response, root cause analysis, remediation/recovery

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  Ability to obtain a security clearance, which includes U.S. citizenship.

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Preferred:

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  Experience with multiple Linux distributions including Ubuntu.

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  Experience with at least one of the following: Tanzu Kubernetes, Nutanix Kubernetes Platform, Canonical Kubernetes.

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  Experience with cloud platforms such as AWS and Azure.

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  Experience with infrastructure automation and configuration management.

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  Experience managing AI tooling on Kubernetes including MCP Servers, LLM platforms (vLLM, Ollama), Kubeflow.

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  Experience with security and compliance considerations in regulated environments.

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  DoD experience.

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  Active or inactive Secret Security Clearance.

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Education:

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• Bachelor's degree in CS, Software Engineering or other IT-related field or equivalent experience
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REMOTE WORK NOTICE: This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be given to candidates located onsite in the Albuquerque area.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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