ServiceNow Administration RoleThis technical resource performs the day-to-day administration of the ServiceNow platform across various environments. They maintain the stability and usability of the platform, manage support for incidents, and manage upgrade planning and execution. Additionally, this person helps oversee the security of the ServiceNow platform, creating and enforcing security standards throughout the platform.Experience Required3-5 years experience administering the ServiceNow platformITIL v3 Foundation certification or beyondCertified ServiceNow System Administrator, Certified Implementation Specialist or Certified ServiceNow Application Developer (current certification number required)Advanced ServiceNow skills such as workflow development and custom application development is nice to havePerform user account administration and governance, including group maintenance, user roles and process user license tracking, and monitoring of single-sign on providersBe able to create and configure business rules, UI policies, UI actions, client scripts, and ACLsProvides analysis of problems while working toward solutions to technical issuesActively manages the life-cycle of the platform and upgradesDocument platform architecture and processesUse SCRUM/Agile development methodologiesProgramming experience with server-side and client-side JavaScript, Ajax, JSON and XML, preferably within ServiceNow (business rules, script includes, client scripts, transform map scripts, etc.)Configuration/Customization of the ServiceNow platform including branding and out-of-box application manipulationWork with development team to migrate data and updates into the system integration, performance, UAT and production environmentsMonitor health, usage and overall compliance of the application and understand QradarProvide after-hours support for higher level environment deploymentsSkills PreferredServer-side & client-side JavaScriptAjaxJSON and XMLLDAPNetworkExperience with DEVOPSHiring Manager notes: Standard ServiceNow Administration role not developer Job.
There will be on call support so the candidate needs to be able to work odd hours when needed. Candidate should be Certified ServiceNow and we need to confirm the certification - Certification number is required. Convertible candidate is preferred but not required.