Senior ServiceNow DeveloperLocation & term: Remote, 12 months (2,080 hours). Target start: November 2025. Team context: Enterprise Platform Team with admins and platform devs; PMO support; agency product owners/SMEs.
Core responsibilitiesDesign, develop, and maintain scoped applications—with emphasis on Public Sector Digital Services (PSDS).Enhance and support ITSM, ITOM, ITAM, IRM, and SPM modules; implement/optimize HAM Pro and SAM.Build and maintain integrations with third-party systems and internal platforms.Produce technical documentation (business rules, flows, roles, tables, configuration settings).Translate business requirements into scalable technical designs; align to platform standards.Lead best practices for configuration, scripting, testing, change management, and Agile/DevOps.Mentor team members and support knowledge transfer to state staff.Adhere to ITIL, security, and compliance standards.Skills & experienceStrong ServiceNow development, scripting, and application architecture; PSDS experience.Proven work with HAM Pro/SAM and core ITSM/SPM/ITOM/ITAM features.Public-sector/government experience.Agile/Scrum delivery and ServiceNow DevOps familiarity.Typical experience band cited: 3–5 years of ServiceNow development (vendor should demonstrate senior-level ownership/leadership on the resume).Certifications (examples)ServiceNow Certified Application Developer (CAD)ServiceNow Certified Implementation Specialist (CIS) in relevant modulesOutcomes:Accelerate digital service delivery (PSDS), improve platform stability/performance, strengthen asset/service management, and transfer knowledge to internal staff.Reporting & cadence:Weekly coordination with the Enterprise Platform Manager/team.Monthly status reporting on deliverables, risks/mitigations, issues/solutions.Standard time-keeping; monthly invoicing with reconciled hours.Security, Data, and GovernanceWork may involve data from public to confidential classifications; follow State OCIO information classification policies.Align with State security policies/standards; some efforts may require security review prior to issuance.Build to ITIL and ServiceNow best practices for stability, security, and compliance.Industry Vertical & EnvironmentVertical: Public sector / State government shared-services environment.Mission: Mature a centralized ServiceNow platform (including PSDS and core modules) to optimize statewide service delivery, build internal capacity, and reduce reliance on third-party implementers.
Senior Servicenow Developer in wy at Unknown Company
This position is listed as full time and able to be worked remotely.