Senior ServiceNow CSM & Now Assist Engineer

SAIC is seeking a Senior ServiceNow Consultant to configure, maintain, and optimize ServiceNow Customer Service Management (CSM) and Now Assist capabilities for government and enterprise environments. You will work on case management, knowledge, portals, and integrations.

You will implement AI-enabled features, govern data and security, and coordinate with ISSO/ISSM to meet DoD and regulatory requirements. Requires IAT II, CSA, 2+ years of ServiceNow, Secret clearance, and prior DoD experience;