Job Description
Job Description
Join Our Expert Team and Advance Your Pool Service Career!
Northern Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you!
Position Summary:
As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service.
Key Responsibilities:
* Independently perform all pool maintenance, repair, and troubleshooting tasks.
* Lead and mentor team members, providing training and feedback.
* Ensure company vehicles and tools are organized, neat, and presentable.
* Maintain consistent communication with supervisors, office staff, and clients.
* Accurately complete all necessary paperwork, job notes, and reports.
* Provide professional and knowledgeable recommendations to clients.
* Monitor and promote adherence to company core values and policies.
* Report any unexpected problems or repairs to supervisors promptly.
* Ensure clear and respectful communication with team members and clients.
* Attend ongoing training and educational workshops to maintain technical knowledge.
* Accurately review and prepare for each day's scheduled work.
Advanced Technical Skills Required:
* Leak detection diagnosis and repair (pressure testing)
* Installation and programming of all major VSP pump manufacturers
* Advanced troubleshooting of automation systems (relays, switches, sensors, remotes)
* Identification of various pool builder designs
* Dive-in repairs and in-floor cleaning system maintenance
* Expertise in vanishing edge and complex pool system management
* A-B measuring for new or replacement safety covers
* Skimmer replacements (vinyl and concrete)
* Repair of leaking return fittings and pipe systems
* Measuring and replacing vinyl liners
* Plumbing entire equipment pads and pool systems
Qualifications:
* Minimum 2 years of experience as a Lead Service Technician
* Certified Pool Operator (CPO) Certification required
* Strong leadership, communication, and problem-solving skills
* Highly motivated with strong attention to detail and a customer-first mindset
* Valid driver's license required
Physical Requirements:
* Ability to lift at least 50 lbs regularly
* Comfortable working outdoors in various weather conditions
* Able to stand, walk, and work on feet for extended periods
* Ability to distinguish colors (for water testing purposes)
* Must be able to swim for safety reasons
Why Join Northern Pool Company?
* Competitive compensation based on experience
* Ongoing training and career development opportunities
* Positive, supportive, and team-oriented work environment
* Work with the latest pool technologies and systems
If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family!
Job Type: Full-time
Job Description
Join Our Expert Team and Advance Your Pool Service Career!
Northern Pool Company is seeking a highly skilled Lead Pool Service Technician to join our dynamic team. If you have a passion for delivering high-quality service, leading a team, and working with advanced pool systems, we want to hear from you!
Position Summary:
As a Lead Pool Service Technician, you will oversee a team performing pool openings/closings, weekly maintenance, troubleshooting, repairs, and upgrades. You will ensure that all work meets our high company standards while delivering exceptional customer service.
Key Responsibilities:
* Independently perform all pool maintenance, repair, and troubleshooting tasks.
* Lead and mentor team members, providing training and feedback.
* Ensure company vehicles and tools are organized, neat, and presentable.
* Maintain consistent communication with supervisors, office staff, and clients.
* Accurately complete all necessary paperwork, job notes, and reports.
* Provide professional and knowledgeable recommendations to clients.
* Monitor and promote adherence to company core values and policies.
* Report any unexpected problems or repairs to supervisors promptly.
* Ensure clear and respectful communication with team members and clients.
* Attend ongoing training and educational workshops to maintain technical knowledge.
* Accurately review and prepare for each day's scheduled work.
Advanced Technical Skills Required:
* Leak detection diagnosis and repair (pressure testing)
* Installation and programming of all major VSP pump manufacturers
* Advanced troubleshooting of automation systems (relays, switches, sensors, remotes)
* Identification of various pool builder designs
* Dive-in repairs and in-floor cleaning system maintenance
* Expertise in vanishing edge and complex pool system management
* A-B measuring for new or replacement safety covers
* Skimmer replacements (vinyl and concrete)
* Repair of leaking return fittings and pipe systems
* Measuring and replacing vinyl liners
* Plumbing entire equipment pads and pool systems
Qualifications:
* Minimum 2 years of experience as a Lead Service Technician
* Certified Pool Operator (CPO) Certification required
* Strong leadership, communication, and problem-solving skills
* Highly motivated with strong attention to detail and a customer-first mindset
* Valid driver's license required
Physical Requirements:
* Ability to lift at least 50 lbs regularly
* Comfortable working outdoors in various weather conditions
* Able to stand, walk, and work on feet for extended periods
* Ability to distinguish colors (for water testing purposes)
* Must be able to swim for safety reasons
Why Join Northern Pool Company?
* Competitive compensation based on experience
* Ongoing training and career development opportunities
* Positive, supportive, and team-oriented work environment
* Work with the latest pool technologies and systems
If you're ready to take your pool service career to the next level and lead a team that takes pride in excellence, apply today and join the Northern Pool Company family!
Job Type: Full-time
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This position is listed as full time and able to be worked remotely.