Unknown Company

Senior Service Quality Analytics Lead

mountain view, ca • Posted 2 weeks ago
Onsite Full Time Quality Management & Operations

Intuit in Mountain View, CA is seeking an experienced analytics leader to own a portfolio of defect domains across the Expert Network and define measurements that tie defect rates to customer outcomes. You will instrument domains, defend prioritization with data, and drive a defensible improvement roadmap leveraging RCA and Six Sigma principles.

You will mentor staff analysts, partner with cross-functional teams, and present outcomes to senior leadership using rigorous analytics and AI-assisted

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Senior Service Quality Analytics Lead in mountain view at Unknown Company

This position is listed as full time and onsite.

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