Federal Prison Industries (UNICOR) seeks a Services Desk Technician II to handle escalated Tier 2 support, configure Windows environments, manage deployments, and contribute to knowledge-base materials. This full‑time role requires strong communication and problem-solving, with a focus on secure, reliable IT services for federal agencies.
Responsibilities include patch management, onboarding/offboarding, and mentoring Level I technicians, while ensuring alignment with ITIL processes and
#J-18808-LjbffrSenior Service Desk Technician – Remote IT Support in washington at Unknown Company
This position is listed as full time and onsite.