NTT DATA Business Solutions Inc. seeks a SAP Service Delivery Manager to coordinate on-site and remote consultants delivering services to Strategic Managed Services customers.
You will manage day-to-day delivery, drive customer satisfaction, and report on SLAs/KPIs while working with Sales and Lines of Business to ensure profitability. The role requires 8+ years IT experience, SAP/ERP expertise, and strong project management and leadership skills to align resources and improve service delivery
#J-18808-LjbffrSenior SAP Service Delivery Lead in cincinnati at Unknown Company
This position is listed as full time and able to be worked remotely.