NVIDIA seeks a Senior RMA Customer Experience Manager to lead replacement-fulfillment and backlog reduction under SLA guidance. You will collaborate with account teams, quality, and manufacturing to provide timely status updates and data-driven insights.
You will also develop metrics, improve processes, and train other case managers on new programs while ensuring strong customer satisfaction and proactive supply management.
#J-18808-LjbffrSenior RMA & Customer Experience Lead in santa clara at Unknown Company
This position is listed as full time and onsite.