Providing exceptional support to partners and tour operators, the full-time Senior Reservations Agent will assist with modifications, cancellations, and inquiries regarding reservations while working remotely in a year-round position. Key responsibilities Guide partners and tour operators in using online booking portals and troubleshoot issues Manage bookings by booking, modifying, and canceling reservations accurately via phone and Zendesk Collaborate with various departments to resolve issues and ensure the accuracy of booking systems Required qualifications High School diploma or equivalent Previous hospitality experience preferred Proficiency in Microsoft Office Ability to work a flexible schedule, including weekends and holidays Familiarity with hospitality software is a plus but not required
Senior Reservations Agent in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.