Managing a portfolio of high-value, complex software renewals, the full-time Senior Renewals Account Manager will lead end-to-end renewal processes, drive proactive customer engagement, and negotiate sophisticated agreements in a fully remote environment. Key responsibilities Manage the full lifecycle of complex strategic accounts, focusing on Gross Revenue Retention (GRR) and identifying upsell/cross-sell opportunities Lead high-stakes negotiations involving complex frameworks and ensure alignment with customer value and business objectives Collaborate with cross-functional teams, including Legal, Sales, and Finance, to maintain accurate renewal forecasts and mitigate risks Required qualifications Extensive experience in renewals, commercial deal management, or enterprise account management within a B2B software or SaaS environment Deep expertise in contract structures and renewals frameworks Proven track record of leading complex renewal negotiations with senior customer stakeholders Strong understanding of ARR economics and forecasting Fluency in Portuguese and English; Spanish is a plus
Senior Renewals Account Manager in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.