Tessitura Network is seeking a Principal Support Escalation Specialist to join the Support Escalation Team. This role focuses on protracted technical support for member organizations and requires strong troubleshooting and clear communication with diverse stakeholders.
You will own member-facing tickets, support both locally hosted and cloud deployments, assist with cloud migration readiness and v16 upgrades, and contribute to knowledge sharing. The role offers remote work from the U.S.
#J-18808-LjbffrSenior Remote Support Escalation Specialist (Cloud/On-Prem) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.