Senior RCM Representative

Providing revenue cycle services remotely, the full-time Senior RCM Representative will gather patient information, assist with complex claim issues, and ensure financial clearance while delivering excellent customer service. Key responsibilities Gathers and updates patient information, determines eligibility, and identifies payment sources through various communication methods Utilizes computer programs to input, verify, and modify patient data while generating reports as needed Collaborates with internal teams and external agencies to assist patients with billing and payment inquiries, enhancing cash flow Required qualifications 2 years of clerical experience in healthcare revenue cycle operations, including billing, patient accounting, or admissions Bilingual preferred, required for some positions An approved equivalent combination of education and experience may be considered Knowledge of patient billing claims processes and applicable federal and state regulations Experience with electronic health record systems or similar software programs