Leading a team of quality-focused professionals, the full-time Senior Quality Audit Manager will oversee the development and enhancement of quality assurance programs, ensuring high audit accuracy and effective identification of quality opportunities while fostering a culture of continuous improvement in a remote environment. Key responsibilities Owns and matures the quality program framework, ensuring effective governance and monitoring of quality standards Partners with operational leaders to translate quality findings into actionable remediation plans and continuous improvement strategies Maintains professional relationships across the organization, identifying opportunities to expand quality initiatives and enhance client value Required qualifications Bachelor's degree in a related field, preferably with a focus on quality management or healthcare 3+ years of technical leadership experience in managing people and projects Experience with AI applications to improve workflow efficiency and quality program execution Proven ability to influence behavior and drive process improvements across audit teams Advanced knowledge of Excel and strong analytical skills