We are seeking a Senior Quadient Inspire Engineer with a strong software engineering background to support enterprise Customer Communications Management (CCM) solutions. This role focuses on end-to-end communication generation and orchestration across multi-channel outputs—not just template design.
Key Responsibilities
- Design, develop, and maintain enterprise-scale CCM solutions using Quadient Inspire.
- Build and manage multi-channel communications including print, email, and digital outputs.
- Generate outputs in formats such as PDF and AFP .
- Ensure communications meet ADA/WCAG accessibility and regulatory compliance standards.
- Develop reusable, data-driven components using Inspire Designer, Scalar, Interactive, Content Manager, and Approve Workflow .
- Integrate with upstream/downstream systems via REST/SOAP APIs .
- Troubleshoot production issues related to data, formatting, performance, and rendering.
- Participate in SDLC activities including design, testing, releases, and documentation.
Required Qualifications
- Quadient Inspire Certifications : Designer, Scalar, and Interactive (mandatory).
- 10+ years of IT/software engineering experience.
- 7+ years of hands‑on Quadient Inspire experience in enterprise environments.
- Strong knowledge of data‑driven document composition .
- Experience working in structured SDLC environments .
- Bachelor’s degree in Computer Science, IT, Engineering, or related field.
Preferred Qualifications
- Experience with high‑volume, customer‑facing communications .
- Background in regulated industries (insurance, healthcare, financial services).
- Experience with CCM platforms and API integrations .
- Knowledge of ADA/WCAG accessibility standards .
- Experience with multi‑channel delivery (print, email, digital) .
- SQL skills and data validation experience.
- Exposure to cloud or platform modernization initiatives .