Senior Project Specialist

Project SpecialistThe Project Specialist is responsible for providing day-to-day project management oversight, directly managing the coordination and implementation of small to medium-size client facing projects. Job duties include coordination of multiple projects simultaneously and may also include serving as a subject matter expert over a specific product or system.This position needs to become technically familiar with the various systems and integration points; as they will be required to write business and functional requirements for both the customer and internal development team.ResponsibilitiesManages multiple client-based projectsWorks with project/program owners or clients to craft business & functional requirements and refine user storiesWorks with cross-functional teams within IT and the business"Hands on" project management including performing testing and implementation tasksDemonstrates the ability to effectively apply skills to improve project performanceDevelops and leads key projects in support of internal and client facing IT initiativesManages key milestones of projectsDirects internal and external project team membersWorks closely with business and product management teamProvides overall direction on project progressAccountability for meeting timeline targets as set forth by management or clientWorks with operations leadership to address support transitionManages client and vendor relationships and provides escalation path for clientsInterfaces with key cross-functional departments. Such as; Infrastructure, Development, Product Management, Quality Control, Database ManagementDefines project goals and objectivesPerforms root-cause analysis on issues, research and design short term and long-term solutionsGenerates daily, weekly, and monthly reports regarding assigned projects to appropriate managers and stakeholders.Serves as "subject matter expert" to business stakeholder during the project discovery phaseConsults throughout the project phases to ensure IT-business alignment and client expectations are well setAssists in determining project scope and feasibilityProvide initial project effort estimateActs as "subject matter expert" in project management methodology and provide process improvement suggestionsPerforms testing and documentation of new system featuresTo develop an attitude and work habits commensurate with increasing status as an Information Technology professional.To enhance technical expertise through education, project assignments and professional activities.QualificationsRequired:3+ years of working experience in a professional environment, 1+ years of project management or customer implementation experience preferred.Excellent oral and written communications skills with both technical and non-technical informationDetail-oriented, highly competent with technology, calm under pressure, and capable of balancing customer satisfaction with operational discipline.Methodical, detail oriented, efficient, organized, highly productive, a true self-starterExcellent organizational, time management, analytical, and problem-solving skillsExcellent written and oral presentation skills. Intermediate Microsoft Office proficiency expectedMust be resourceful, self-motivated, and able to be successful in a professional team-based environmentProven ability to work well with users at all levels, both within the organization and the client communityExcellent comprehension (IT technical and/or general) of verbal (English Language) and written (English Language) instructions, processes, procedures and policies.Demonstrated ability to identify problems, collect data, establish facts and draw valid conclusions.Ability to work under pressure, managing multiple priorities, and complete tasks on time within a fast-paced environment.Work Environment:Work requires handling light and simple weight material and equipment. Visual activity requires the ability to tolerate prolonged periods of close computer screens. Work requires speed, accuracy and adeptness to operate in system application. Fast-paced work environment. After hours, weekend and holiday work will occasionally be required as determined by the manager to support issues resolution.Travel requiredEnglish requiredEducation:Bachelor's degree or equivalent work experience (Required)About the TeamQuest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.