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- PMP certification (Project Management Institute) — required.
- 7+ years of project or program management experience delivering technical, software, or marketing-technology programs.
- Experience in a MarTech, digital marketing, personalization, CRM, or retail-media ecosystem.
- Demonstrated experience managing cross-functional delivery across product, engineering, and data teams on concurrent, interdependent initiatives.
- Hands-on experience with Agile/Scrum delivery as well as hybrid and waterfall approaches, and with delivery tooling (e.g., Jira, Confluence, Smartsheet, MS Project).
- Proven track record of dependency, risk, and stakeholder management on complex, multi-team programs.
- Strong executive communication and status reporting, with the ability to make plans and trade-offs clear to both technical and business audiences.
- Bachelor’s degree or equivalent practical experience.
- Familiarity with platforms in our stack, e.g., Salesforce Marketing Cloud (SFMC), Databricks, Hightouch, Kafka, Contentstack / CMS & DAM, LiveRamp / UID2.
- Experience coordinating onsite/web delivery, headless CMS, multi-site, and design-system or component-library efforts.
- Additional certifications such as PMI-ACP, CSM / PSM, or SAFe.
- Experience managing build-vs-buy evaluations and vendor-delivered workstreams.
- Retail or convenience-retail industry experience.