Senior Project Manager / Program ManagerLocation: Chicago, IL, Princeton, NJEngagement Type: Full-Time / ContractPractice: Healthcare & Life Sciences TechnologyKey ResponsibilitiesProgram Leadership & Delivery OversightOwn end-to-end delivery of multiple integrated and interdependent projectsDrive program governance, roadmap alignment, stakeholder updates, and reporting cadenceClient & Stakeholder ManagementServe as the primary client interface across delivery workstreamsManage alignment across business owners, IT stakeholders, compliance leads, and vendor partnersFacilitate executive steering committee sessions and program health reportingCross-Project Coordination & IntegrationLead coordination across project teamsOversee bi-directional integrations between CRM and CAPS, and between data lake and external providers/payersEnsure member data integrity across all platforms and a seamless user experienceRisk, Compliance, and Change ManagementProactively manage risks across timeline, resourcing, compliance, and vendor SLAsLead risk reviews, issue escalations, and resolution managementDrive user adoption and change management planning for CRM and member portalRequired Qualifications10+ years of experience managing complex enterprise programs in healthcare or adjacent industriesStrong delivery track record in claims systems (CAPS), CRM platforms, cloud data architectures, and digital health portalsHands-on experience leading third-party vendor engagements and integration programsFamiliarity with Medicare Advantage, value-based care, HIPAA compliance, and EDI/API healthcare integrationsExceptional communication, stakeholder engagement, and team leadership capabilitiesPMP, SAFe, or Agile certifications preferredPreferred Experience - No-code/low-code platformsCloud data platforms (e.g., Snowflake, Azure, GCP, or AWS data lakes)Member or patient-facing digital health portals