Senior Project Manager - Pharmacy Automation

About the Role

A leading healthcare technology organization is seeking an experienced Senior Project Manager to lead complex pharmacy automation implementations for hospitals and healthcare systems across North America.

This is a highly visible, customer-facing role responsible for managing large-scale projects from contract handoff through implementation, go-live, and customer acceptance. The ideal candidate will bring a strong background in healthcare, hospital, pharmacy, or medical technology project management, along with proven experience managing significant project budgets and timelines.

Projects typically range from $500K to $3M in value and can span 12-24 months , requiring a project manager who can effectively manage scope, costs, risks, resources, and client expectations.

Key Responsibilities

• Lead multiple concurrent pharmacy automation implementation projects from kickoff through completion
• Manage project scope, schedules, budgets, risks, and customer expectations
• Serve as the primary point of contact for clients throughout the project lifecycle
• Conduct project kickoff meetings and lead ongoing status and stakeholder meetings
• Coordinate cross-functional teams including software, hardware, engineering, installation, and training resources
• Review contracts and project specifications to ensure successful execution
• Monitor project milestones and ensure delivery remains on time and within budget
• Manage project-related procurement activities and vendor coordination
• Identify, document, and resolve project issues and risks
• Support customer go-live activities and transition to long-term support teams
• Drive customer acceptance and project closeout processes
• Mentor junior project managers and contribute to process improvement initiatives

Required Qualifications

• Bachelor's degree required
• 7+ years of project management experience
• Experience managing healthcare, hospital, pharmacy, or medical technology projects
• Strong experience managing large project budgets and financial performance
• Proven success delivering complex projects on schedule and within budget
• Experience managing customer-facing implementations and stakeholder relationships
• Strong understanding of contracts, project scope, change management, and risk mitigation
• Proficiency with Microsoft Office and Microsoft Project
• Excellent communication, organizational, and customer service skills

Preferred Qualifications

• Pharmacy automation implementation experience
• ERP implementation experience, ideally SAP
• Experience working within a vendor, consulting, or healthcare technology environment
• Experience mentoring or leading project management teams

What Makes Someone Successful in This Role?

• Ability to quickly understand project scope, contractual obligations, and customer requirements
• Strong budgeting and financial management expertise
• Exceptional organizational and stakeholder management skills
• Comfortable managing multiple projects simultaneously
• Willingness to travel to customer sites when required
• Ability to collaborate with international teams and work occasional off-hours to support global operations
• Process-driven mindset with a focus on delivering projects successfully and exceeding customer expectations

Must-Have Experience

• Healthcare, Hospital, Pharmacy, or Medical Technology Project Management
• 7+ Years of Project Management Experience
• Complex Implementation Projects

Nice-to-Have Experience

• Pharmacy Automation Solutions
• SAP or ERP Systems
• Healthcare Technology Vendor Experience

If you're an experienced Project Manager who thrives in a client-facing environment and enjoys leading large-scale healthcare technology implementations, we'd love to connect with you. This is an excellent opportunity to join an organization that is transforming pharmacy operations through innovative automation solutions.