Senior Project Manager – Global Brand Strategy & Digital TransformationHyatt is seeking a Senior Project Manager to support its Global Brand Strategy organization by driving execution, coordination, and delivery across strategic brand initiatives, portfolio priorities, and digital transformation programs. This role sits within Hyatt's Global Brand Strategy team and will serve as a critical operational leader responsible for managing project plans, strategic roadmaps, leadership communications, portfolio priorities, and cross-functional execution across multiple global hospitality brands. This is not a traditional IT Project Manager role.
The ideal candidate combines strong project management discipline with hospitality brand strategy experience and can effectively operate within a large, global, matrixed organization.Hyatt is not looking for a technology-focused PM. They are hiring a: Brand Strategy Program Manager who can drive execution across global hospitality brand initiatives, strategic roadmaps, leadership priorities, and cross-functional portfolio programs.The primary mission of this role is to:Keep strategic brand initiatives moving forwardCoordinate global stakeholders and leadership teamsDevelop and manage strategic roadmapsDrive accountability across multiple workstreamsSupport brand positioning and brand evolution initiativesManage communications, reporting, planning, and executive updatesThis role sits at the intersection of: Brand Strategy + Brand Management + Hospitality Operations + Project Management + Executive Stakeholder CoordinationCore responsibilities include:Brand Strategy & Portfolio Management Support Hyatt's Global Brand Strategy organization across key strategic initiativesDevelop and maintain strategic roadmaps for brand and portfolio prioritiesCoordinate workstreams supporting brand positioning and brand evolution effortsDrive alignment across multiple global brand initiativesSupport execution of long-term brand growth strategiesProject & Program Management Create, manage, and execute project plans supporting digital transformation and brand initiativesDefine project scope, deliverables, timelines, and success metricsManage project schedules, milestones, risks, dependencies, and resourcesTrack project progress and provide status reporting to leadershipDrive accountability across project teams and stakeholdersGlobal Stakeholder Coordination Partner with leadership teams, vendors, regional teams, and business stakeholdersCoordinate global meetings, leadership reviews, and strategic planning sessionsManage cross-functional communications and stakeholder alignmentFacilitate decision-making and issue resolution across workstreamsStrategic Planning & Roadmap Development Support annual planning processes across the Global Brand Strategy teamManage strategic priorities and milestone trackingMaintain portfolio-level visibility across initiativesCoordinate strategic PODs and workstreams supporting key business objectivesBrand Operations & Communications Support initiatives across: Brand Positioning, Brand Experience Evolution, Food & Beverage Programs, Meetings & Events, Grand Club Experiences, Service Standards, Guest Experience InitiativesInternal communicationsBrand reporting and analyticsBrand asset trackingSharePoint and collaboration managementLeadership presentation supportConferences, Events & Partnerships Coordinate major internal and external conferencesSupport executive leadership meetings and workshopsManage presentation development and event logisticsAssist with partnership coordination and brand activation initiativesBudget & Operational Support Support budget tracking and invoice managementMaintain project and operational reporting toolsTrack portfolio performance and team prioritiesSupport operational governance and planning activitiesRequired experience includes:7–10 years of Project Management experienceExperience within global hospitality organizationsExperience supporting brand strategy, brand management, or marketing operations functionsExperience managing enterprise-level strategic initiativesStrong executive stakeholder management skillsExperience working in large, matrixed organizationsStrong meeting facilitation and leadership communication experiencePreferred tools and technologies include:SmartsheetJiraConfluenceSharePointMicrosoft Office SuitePowerPointProject Management PlatformsPreferred backgrounds include:HyattClientHiltonIHGAccorMajor Hospitality BrandsTravel & Tourism OrganizationsLuxury Hospitality BrandsConsumer Brand OrganizationsThe strongest candidates will demonstrate:Deep hospitality brand experienceStrong brand strategy and brand management backgroundProven success developing and managing strategic roadmapsExceptional organizational and communication skillsExperience supporting executive leadership teamsAbility to manage multiple complex initiatives simultaneouslyStrong balance of strategic thinking and operational executionMandatory candidate submission requirements include:Full LinkedIn Profile with Professional PhotoThree (3) Verifiable Professional ReferencesProof of Chicago-Area ResidencyDate of BirthUpdated ResumeWork Authorization Status