Senior Project Director

Job Summary

The Project Director position is responsible for managing and coordinating projects of all sizes and complexities through all phases of design, permitting and construction. Project Directors also provide leadership for site Project Managers by managing, coordinating and developing ATI staff. Project Directors assume complete responsibility for project financials, including establishing payment terms and collecting outstanding payments. Operates with significant independence and minimal supervision as the principal project representative. Senior and Executive Project Directors also manage and mentor assigned Project Estimators.

Principal Responsibilities

• Reviews projects to ensure that scope is clearly documented and understood by the customer.
• Establishes a budget for each project that ensures completion at budgeted gross margins.
• Assumes overall responsibility for project financials, including pricing, costs, margins and budget creation.
• Establishes payment terms, including progress billings and deductible payments, in accordance with ATI best practices.
• Directs or instructs Project Managers on established payment terms and collection of outstanding amounts.
• Assumes overall responsibility for collecting all outstanding project account receivable payments, whether directly or through internal partnerships with Legal and Collections.
• Manages and mentors Project Estimators: reviews job financial performance; conducts joint job walks; administers 360‑degree reviews; ensures compliance with TPA requirements and strong POM scores; conducts annual performance reviews; identifies and assigns training and developmental opportunities; rewards, motivates and issues discipline.
• Establishes a completion schedule that is achievable and agreed to with the customer.
• Acquires, directs and manages subcontractors; prepares and negotiates subcontractor agreements within the Company.
• Reviews and inspects work performed to ensure quality.
• Communicates throughout the project with the customer via email and the assigned Project Manager.
• Works with the customer to complete change orders.
• Prepares and completes punch‑list items at the end of the project, if applicable.
• Secures a certificate of satisfaction at project conclusion.
• Resolves conflicts, warranty issues and other complaints.
• Monitors compliance with OSHA regulations and all Company safety policies.
• Participates in company‑sponsored marketing functions and events.
• Upholds all Company policies, procedures and safety policies.
• Other related duties as assigned.

Project Authorization

• Project Directors: projects up to $250,000 in value.
• Senior and Executive Project Directors: no limits (responsible for generating their own business).

Education and Experience

• High school diploma or equivalent.
• Required: 5 years restoration experience.
• Must have at least 3 years as an Estimator or Project Manager with a disaster restoration company and knowledge of water mitigation, fire restoration and mold remediation.
• Must have at least 2 years as a Project Director with “Excellent” performance ratings in the two most recent reviews prior to promotion (Senior Project Director only).
• Must have at least 3 years as a Senior Project Director with “Excellent” performance ratings in the two most recent reviews prior to promotion (Executive Project Director only).

Certifications

• IICRC certification (all levels).
• Xactimate Level 1 – Project Directors.
• Xactimate Level 2 – Senior Project Directors.
• Xactimate Level 3 – Executive Project Directors.

Competencies

• Ability to work without supervision.
• Strong organizational and time‑management skills.
• Strong communication and relationship‑building skills.
• Knowledge of practices and procedures in water, fire, and mold trades.
• Ability to read, interpret and communicate oral and written instructions.
• Ability to train and supervise employees (Senior and Executive PDs).
• Ability to exercise judgment and act decisively.
• Management skills (Senior and Executive PDs).
• Excellent interpersonal skills and attention to detail.
• Strong multi‑tasking ability.
• Ability to react well under pressure.
• Able to prioritize and plan work.
• Reliability and punctuality.
• Strong background in identifying, negotiating with and managing subcontractors.
• Commitment to high professional ethical standards.
• Empathy and ability to manage emotional customer situations.
• Works efficiently and effectively, both independently and as a team.

Limitations and Disclaimer

THE STATEMENTS HEREIN ARE INTENDED TO DESCRIBE THE GENERAL NATURE AND LEVEL OF WORK BEING PERFORMED BY EMPLOYEES AND ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED OF PERSONNEL SO CLASSIFIED. FURTHERMORE, THIS JOB DESCRIPTION DOES NOT ESTABLISH A CONTRACT FOR EMPLOYMENT AND THE CONTENT IS SUBJECT TO BE CHANGED, MODIFIED, OR DELETED AT THE DISCRETION OF THE COMPANY. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITY ACT (ADA) OF 1990, THE COMPANY WILL MAKE REASONABLE ACCOMMODATIONS WITH THOSE INDIVIDUALS WITH A DISABILITY AS DEFINED BY THE ADA.