KNAPP in Kennesaw, GA is seeking a Program Director Customer Service to lead end-to-end major service programs in the MHE industry, overseeing cross-functional delivery, account management, and program governance.
You will own KPI performance, drive improvements, manage budgets and P&L, build executive relationships with customers, and lead teams toward high-quality, on-time outcomes, including after-hours escalation when needed.
#J-18808-LjbffrSenior Program Director - Customer Service & Programs in kennesaw at Unknown Company
This position is listed as full time and onsite.