To support a growing practice, the full-time Senior Professional Services Specialist will act as a trusted customer advocate, delivering solutions and managing technical engagements remotely while collaborating with cross-functional teams to accelerate customer value. Key responsibilities: Deliver technical solutions with a customer-first mindset, ensuring successful implementation of Illumio's Zero Trust Segmentation platform Analyze and troubleshoot complex technical issues, adapting existing approaches to meet diverse customer needs Collaborate effectively across teams, including Customer Success, Support, and Product Engineering, to drive measurable business outcomes Required qualifications: Complete knowledge and practical application of principles and methodologies within Professional Services or a related technical discipline Strong analytical skills with experience in customer-facing deployments or technical engagements Bilingual proficiency in Mandarin Chinese and English to support local customers and partners Solid foundation in networking and network security concepts Working knowledge of Linux systems and environments
Senior Professional Services Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.