Senior Product Owner

Senior Product Owner – Job Description

Position Title:       Senior Product Owner

Location:              Remote

Job Status:           Exempt, full-time

Reports to:           Director of Global Product

Prepared:             10/02/2026

For over 30 years, Reprotech has been the expert in long-term reproductive cryostorage. We are a trusted cryostorage facility that provides extended storage services to both IVF centers and oncology professionals. Operating across the United States, Reprotech maintains a substantial presence with five strategically located facilities, serving our valued patients and the network of esteemed reproductive laboratories with which we collaborate closely. Alongside our storage services, we build and support software used by fertility clinics and laboratories, including Matcher, Cryologix and IVFOS.

Position Summary

As Senior Product Owner, you'll support the strategic direction and delivery of two of our core software products: Cryologix and IVFOS. You'll work closely with cross-functional teams to define and maintain product roadmaps, manage the backlogs, write clear user stories and acceptance criteria, and ensure development priorities align with business goals and customer needs.

You'll own the day-to-day direction of both platforms, balancing priorities across them and making sure each keeps pace with the needs of the clinics, labs and internal teams that rely on it. You'll lead discovery work to understand user needs, and use data and prioritization frameworks to guide decision-making. You'll run all Agile ceremonies, define and monitor product KPIs, and bring commercial awareness and technical fluency to your conversations across the business. As part of a global team spanning the USA and UK, you'll collaborate across time zones to deliver high-quality products.

Detailed Duties & Responsibilities

·       Collaborate with the Global Director of Product to define, maintain, and communicate roadmaps for Cryologix and IVFOS

·       Own and manage the product backlogs for both platforms, ensuring they are prioritized and clearly defined

·       Balance competing priorities across Cryologix and IVFOS, making clear, evidence-based trade-offs

·       Lead product discovery and user research with clinic, laboratory and internal users to validate assumptions and inform product decisions

·       Work with stakeholders across Product, Development, QA, Sales, and Customer Support to gather requirements and translate them into actionable user stories

·       Facilitate all Agile ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives

·       Define, monitor, and report on KPIs and success metrics for each product to evaluate performance and guide decision-making

·       Ensure features and enhancements are delivered on time and meet quality and regulatory standards

·       Analyze market trends, customer feedback, and competitor offerings in cryostorage and IVF software to inform product decisions

·       Act as the voice of the customer throughout the product development lifecycle

·       Monitor product performance and usage metrics to identify opportunities for improvement

·       Support go-to-market activities and product launches in collaboration with marketing and sales teams

Essential Experience:

• 5+ years of experience in product ownership or product management roles
• Proven track record of delivering successful software products, ideally in healthcare or regulated industries
• Experience owning more than one product or backlog at the same time
• Strong understanding of Agile methodologies and experience working in cross-functional teams
• Experience facilitating Agile ceremonies and managing product backlogs
• Experience leading product discovery and user research
• Familiarity with prioritization frameworks (RICE, MoSCoW, or similar)
• Commercial awareness with an understanding of revenue impact, pricing, and business cases
• Technical fluency: able to have informed, credible conversations with engineering teams
• Excellent communication and stakeholder engagement skills
• Experience with product management tools such as Jira, Confluence or Azure DevOps
• Ability to translate complex requirements into clear, actionable user stories
• Experience defining and tracking product KPIs and metrics
• Analytical mindset with experience using data to drive decisions

Reasonable accommodation may be given to qualified individuals with disabilities to perform the essential functions of the job.

Desired Experience:

·       Experience with IVF, fertility, laboratory or clinical management software

·       Experience with product analytics tools (Amplitude, Mixpanel, Pendo, or similar)

·       Experience supporting or contributing to product transitions from desktop to web/cloud platforms

·       Experience working with SaaS products and cloud-based platforms

·       Healthcare systems experience or familiarity with regulated industries