Senior Product Manager

• Decide how a request gets routed, whether to a third-party model or to one of Prism's own core agents, and how that routing evolves as new models and agents become available.
• Own the responsible-AI and safety controls applied to every model and agent action.
• Own the identity, access, and audit controls that every product, agent, and customer relies on, and prioritize security hardening work in partnership with the security team.
• Own how usage is measured and attributed across every product and customer running on Prism Core, so nothing gets billed, throttled, or reported incorrectly.
• Decide which third-party AI models are supported and how that roster changes as the market moves.
• Own how a new or updated model gets tested against Epicor's own evaluation suite before it ships.
• Partner across every team that builds on Prism to give them what they need, prioritizing the roadmap around real, cross-team demand.

Requirements

• 6+ years in product management, with a track record of shipping platform or infrastructure-style products that other engineering teams build on top of.
• 3+ years of experience with model orchestration, AI safety or guardrail systems, identity and billing infrastructure, or applied AI/agent products.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
• Advanced degrees are a plus.
• Direct experience with model orchestration or gateway systems, AI safety and guardrail frameworks, identity providers, or usage-based billing systems is a strong plus.
• Practical experience with prompt engineering, model evaluation, retrieval-based AI systems, and agent orchestration.
• Working proficiency in a language such as Python or C#.
• Familiarity with OAuth/OIDC, API gateway design, and how modern AI systems connect to external tools and data.
• Exposure to frameworks such as TensorFlow, PyTorch, or scikit-learn is a plus.

Core Competencies

Demonstrates expertise in product management with a focus on model orchestration, AI safety, and identity infrastructure. Proven ability to collaborate across teams to prioritize and deliver on product roadmaps while ensuring security and accurate usage measurement.

Highest-signal resume keywords

• Product Management
• Model Orchestration
• AI Safety
• Identity Infrastructure
• Usage-Based Billing Systems

ATS Optimization Keywords

Hard Skills

• Model Evaluation
• Prompt Engineering
• Agent Orchestration
• Python
• C#

Industry Keywords

• Infrastructure Products
• AI Guardrail Systems
• Identity Providers
• Usage Measurement
• Cross-Team Collaboration

Tools & Technologies

• OAuth
• OIDC
• API Gateway Design
• TensorFlow
• PyTorch
• Scikit-Learn