Senior Product Manager

• Launch new TD Auto Finance products, programs, and services from inception to delivery
• Understand growth and profitability objectives and generate product ideas
• Gather high-level requirements and develop business cases
• Gain executive support and manage stakeholders across impacted teams
• Build product value propositions and map required investments
• Formulate product portfolio strategy, policy, and overall direction
• Develop and implement products, policies, and procedures to enhance the end-to-end customer experience
• Oversee delivery of products and services to customers
• Act as subject matter expert for product-related inquiries and advise senior management
• Lead business plans to increase new account growth and track P&L impact
• Analyze customer, market, industry, and competitor trends and identify opportunities
• Facilitate ideation and problem-solving sessions with partners and vendors
• Design end-to-end processes for product and segment development, implementation, reporting, and feedback
• Direct market research to determine customer needs
• Manage product features and enhancements and support strategic initiatives
• Deliver financial results through pricing, margin, volume, acquisition, retention, customer experience, engagement, and market share levers
• Support product reviews, planning, forecasting, and strategic review sessions
• Establish product policies and processes aligned with risk appetite
• Oversee product deliverables within budget and approved plans
• Champion annual business planning and monthly/quarterly forecasting
• Collaborate with IT, operations, legal, compliance, marketing, and other internal and external service providers
• Identify and manage market, credit, and operational risks
• Maintain relationships with distribution channel owners and business partners
• Mentor colleagues, share knowledge, and support team development

Requirements

• Undergraduate degree or product certificate and/or 10+ years of relevant experience
• Previous product experience required
• Experience leading strategy strongly recommended
• Advanced knowledge of product research, product analysis and development, forecasting, pricing, and competitive intelligence
• Knowledge of current and emerging competitor and market trends
• Advanced ability to lead, plan, implement, and evaluate program/project activities
• Ability to forecast and contribute to product strategic direction and advise senior leadership
• Ability to establish goals and objectives supporting the strategic plan
• Skill in mentoring, coaching, and performance management
• Effective oral and written communication skills
• Ability to collaborate and build relationships across teams and functions
• Ability to work successfully independently and as a team member
• Sound judgment in decision-making
• Ability to analyze, organize, and prioritize work while meeting multiple deadlines
• Skill in preparing and managing budgets and P&L
• Knowledge of analytical software tools, data analysis methods, and reporting techniques
• Proficiency with computer applications including MS Office
• Ability to handle confidential information with discretion
• Knowledge of regulatory requirements, customer, market, and industry considerations
• Knowledge of and compliance with Bank and Industry Codes of Conduct
• Ability to maintain risk management and control processes aligned with risk appetite

Core Competencies

Demonstrates expertise in product development, strategy formulation, and market analysis, with a strong focus on enhancing customer experience and driving profitability. Proficient in managing cross-functional teams and stakeholder relationships while ensuring compliance with regulatory requirements.

Highest-signal resume keywords

• Product Development
• Market Research
• Strategic Planning
• P&L Management
• Stakeholder Management

ATS Optimization Keywords

Hard Skills

• Product Analysis
• Forecasting
• Pricing Strategy
• Competitive Intelligence
• Data Analysis
• Budget Management
• Risk Management
• Program Management
• Product Policy Development
• End-to-End Process Design

Soft Skills

• Effective Communication
• Mentoring
• Collaboration
• Decision-Making
• Problem-Solving

Certifications & Qualifications

• Product Certificate

Industry Keywords

• Banking
• Financial Services
• Regulatory Compliance
• Customer Experience
• Market Trends

Tools & Technologies

• MS Office
• Analytical Software Tools